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Because your voice matters.

Member, Island Health Workstream Table: Ways of Being and Delivery Support

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Vancouver Island Region

Last updated

Volunteer Opportunity
Do you have an interest in partnering with health care system leaders to further a change agenda that includes patient and family engagement, public engagement, anti-racism, innovation, research, budget management, change-management, and more? Read more to find out about the Ways of Being and Delivery Support workstream table!


Lead Organization/Department
Island Health, Enterprise Project Management Office

The Ways of Being and Delivery Support workstream focuses on ensuring cultural humility and safety are embedded in all levels of health services, on ensuring patients, clients and their families are at the center of their health and care, and on strengthening relationships with key partners who are critical to the delivery of services. It also includes a focus on internal management practices such as planning, project and change management, evidence into practice, innovation and financial sustainability within Island Health.

Patient partners will become Island Health Ways of Being workstream members, with their role being to offer feedback and suggestions on work brought to that ‘table’ and possibly opportunities to co-lead/develop work products or deliverables. The purpose of including patient partners is to ensure that the work undertaken by this workstream is grounded in the experiences of the patients, clients, families and communities served by Island Health.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

• Open to patient partners from the Vancouver Island region who:
– Are comfortable sharing thoughts/experiences in a group setting
– Have experience working with committees, governance, boards or other collaborative leadership tables
– Are able to meet virtually via Zoom, to ensure COVID-19 restrictions are followed effectively
– Have some familiarity with projects or group activities aimed at improving services from a systems perspective (this is an asset, not a requirement)

Please note:
– The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.
– Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Ashley Clark directly to see if accommodations may be possible.

Number of vacancies: 2
Date/Time: Meetings occur every two weeks, currently taking place on Monday afternoons from 2-3pm PST.
Location: Online via Zoom
Commitment: One year with the possibility of renewal upon mutual agreement, availability and interest between the health care partner and patient partners

No travel expenses are expected, as all meetings will occur virtually. If you would like to participate in this opportunity, but have concerns about your ability to do so, please contact Ashley Clark ( to discuss.

Island Health is moving to a regional model of clinical leadership, in order to achieve the organization’s strategic goals. As part of this work and transitioning to a ‘new normal’, we created 11 cross portfolio planning teams called Workstreams to ensure collaborative focus on important service improvements. These teams will maintain a focus on COVID-19 response while looking towards longer term service improvements. Ways of Being and Delivery Support is an overarching workstream within Island Health that focuses on how those working within the system go about their work.

This workstream structure was designed to quickly remove barriers to progress, enable more transparency to work, which contributes to more collaboration with partners. We also use this structure to promote best practices in activities such as evidence-informed decision-making, project management and change management.

The group members currently consist of Island Health leaders from Planning, Research, Innovation, Cultural Safety and Anti-Racism, Experience, Enterprise Project Management Office, Communications and Partnerships, Medical Affairs, Budget Management, and patient partners.

Health Care Partner Contact Information

Ashley Clark
Engagement Leader, Patient & Public Engagement | Vancouver Island

From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.