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Because your voice matters.

Member, Emergency Network Planning and Implementation Team

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Open to Interior Region, Patient partners in the Interior Health region

Last updated

Interior Health’s Emergency Network is seeking patient voices with varied emergency experiences for selected projects to ensure they work with, rather than ‘to’ the patient population. Join this team to share your thoughts on projects around policy/clinical care practice development and feedback aligning with pediatrics, sexual assault care, mental health, substance use and elderly populations.

Open to: Patient partners in the Interior Health region

Lead Organization or Department

Interior Health, Emergency Network

Aim

The aim of this project is to involve patients on strategic direction and/or the development of various emergency services, educational tools along with the evaluation of many of these services. The Emergency Network would like to ensure their processes are person- and family-centered.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

  • Some familiarity with policy
  • Emergency department care experiences
  • Comfortable sharing your experience
  • Wide range of interests re: emergency care (policy, patient care processes)
  • Accreditation Canada experience is an asset
We are specifically looking for patients with the following experiences; pediatrics (less than 17 years), vulnerable patients (e.g. homeless, lower income, elderly, frail, etc.), substance use, mental health, elderly, sexual assault survivors If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

Vacancies: 5 Date, Time, Frequency: as soon as possible and ongoing. We will work with you on suitable times for discussion. All meetings will take place Monday-Friday during regular business hours. Frequency of meetings depends on the project. Commitment: Due to the nature of each of these projects the commitment could range from 1 meeting to frequent meetings every week/bi-monthly for a period of upwards of one year. Some of our projects have already started; we will work with you to ensure you are made current in the work and if needed allow opportunities for change in work already started. Location: Meetings will be held by teleconference or webinar  

Reimbursement

No expenses are anticipated for this opportunity

Background

The Emergency Network provides quality leadership and expertise and coordinates the implementation of Emergency Department initiatives across Interior Health. The network ensures the provision of evidence-based, patient-centred emergency department care with multidisciplinary representation from physician, nursing/clinical leads across the entire region including pre- and inter-hospital transport, community and tertiary facilities, quality and risk management. Rather than making improvements based on patient complaints the Emergency Network acknowledges that patient and family experiences are paramount to improving emergency care and processes in our departments across Interior Health and we would like to improve our strategic direction/planning to ensure we are including patient voices in selected, key deliverables. The Core Network team is the Network Director, Medical Director and Clinical Nurse Specialist. Working groups within the Emergency Network include: Group of Emergency Managers, Group of Emergency Department Heads, Group of Emergency Educators, Mental Health project teams, Sexual Assault working groups

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Agnes Black

Director, Health Services & Clinical Research and Knowledge Translation – Providence Health Care

Agnes Black

It’s really hard to make changes in health care. When a PVN patient partner says, ‘This is important to us’ it keeps us grounded on why a change is needed and keeps us motivated to keep going on projects.