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Because your voice matters.

Member, Gender Inclusive Regional Strategy Shared Work Team – Fraser Health

Posted • Last updated


Open to Fraser – Vancouver Coastal, Patient partners in Fraser Health Communities

Last updated

Treating all members of society with dignity and respect when receiving care is a sign of an exemplary health care organization. Fraser Health is seeking one – two patient advisors to help them develop a gender inclusive regional strategy to guide and enhance safe and compassionate care across all health care services in the region.

Open to: Patient partners in Fraser Health Communities

Lead Organization or Department

Fraser Health Ethics & Diversity Services


  • We aim to strengthen our commitment to providing safe and compassionate care to all members of our community by creating a gender inclusive strategy for Fraser Health
  • The patient advisor will work in partnership with the organization, share their perspective and help develop a gender inclusive framework

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


Volunteers within Fraser Health Communities who: • Have lived experience of Transgender, Non-Binary, Two-Spirit or Gender Diverse • Have a genuine desire to contribute to improving the experience of TNB2S in health service • Can bring a meaningful contribution and unique perspectives If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


  • Vacancies: 1–2
  • Date/Time: TBD
  • Commitment: once a month, 2.5-hour meetings for one year
  • Location: Combination of in-person and teleconference.  In-person meetings will be at Central City, Surrey
Please note: all interactions will be virtual until the current COVID-19 Public Health Emergency is over. Further details will be shared with the successful patient partner.


Preapproved expenses related to travel to in person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage, parking, tolls and/or public transit). Details of this process including the length of time for reimbursement, as well as any further compensation will be shared directly with the patient partner.


The goal of this project is to improve the overall quality of the healthcare and workplace experience for, and address barriers to, accessing services faced by Transgender, Non-Binary, and Two Spirit (TNB2S) patients and employees in the Fraser Health region. Fraser Health Ethics and Diversity Services (FHEDS) is working with an external consulting group, called TransFocus, to determine what changes could be made that would benefit patients who identify as TNB2S. The experience of employees and patients who are part of the TNB2S population is characterized by exclusion and inequitable access to care and services. Although currently hidden, the severity of the harm and negative impact that exclusion and inequity is having on health, wellbeing and quality of life of these individuals cannot be overlooked. This project begins with a consultation phase, where patients and staff who identify as TNB2S will have opportunities to provide feedback through surveys and focus groups on the challenges that they face when they are using the healthcare system or in the workplace. An important part of this consultation process is to find out what is most important to TNB2S patients and staff, so that the recommendations and changes will best address those needs. Then, this feedback will be analysed, along with other research that has been done in this area, to come up with a number of recommendations for how the system can be improved for TNB2S patients and staff.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley & Lower Mainland Region

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.