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Because your voice matters.

Hospital Services Branch – Policy Development and Review



Commitment: Long-term

Connection method: Virtual

Open to Provincial Region, Patient partners across BC


– The Hospital Services Branch is involved in policy development that impacts hospital services (such as patient fees for non-medically required items, assignment of hospital rooms, etc.).
– Patient Partners will provide input to support health system policy development/review by ensuring that a patient-centred approach is included.
– Meetings will be held on an ad hoc basis, and will be virtual.
– Depending on the type of work underway in the Branch, Patient Partner input may be needed anywhere from 2-10 times per year (just an estimate).

– Some input will be requested in large meetings (~30 people), while sometimes input will be requested when the group meeting is small in number.

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • Specific health care experiences [details below]
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • The time to participate in the engagement opportunity
  • Specific health care experiences: - Require either direct experience receiving health care services in an acute care hospital in BC relatively recently, or similar indirect experience (i.e. you acted as the support person for a family member or friend who was receiving care in an acute care hospital).

Patient Partners ARE required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Shelley Greenaway
Sr Policy Analyst, Hospital Services Branch | BC Ministry of Health
(250) 952-3079

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.