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Because your voice matters.

Documentation Evaluation and Redesign: Clinical efficiency and quality care initiative (DER)

Posted • Last updated

Deadline: Apply by

Commitment: Short-term

Connection method: Virtual

Open to Provincial Region

Last updated

Aim, Background, and Logistics Information:
• The purpose of this project is to enhance the efficiency, accuracy and quality of health care delivery to better patient care
• We are looking for patients who are interested in providing their input to improve patient resources and share their care journey from their hospital stay and beyond
• This study will use a two-part interview session with individuals via Zoom
– The first interview involves a process where individuals will review documents typically provided to patients at the end of their hospital stay and give their feedback (30 mins)
– The second interview is for the individual to share their previous patient care journey(s) and share their input on how it could have been improved (1.5-2 hrs)
– Preparation in advance is not required
• The estimated time commitment is between 2-3 hours of an individual’s time based on their availability.
• Times are flexible between a time period of 8:00AM-4:00PM (PST), Monday-Friday

Communication will be through email or via Zoom. We look forward to hearing from you.


Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.


• Specific health care experiences • Comfortable using technology to attend online/virtual meetings • An interest in improving health care services Must have had patient or family/caregiver experience in British Columbia. We are looking for experiences for those who have previously been hospitalized for 3 or more days. We are not seeking individuals who were hospitalized under pediatrics, obstetrics and/or mental health units.
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Cameron Lindsay Lead, Clinical Informatics (778) 362-6810, 10380 Interior Health Digital Health and Informatics - Professional Practice Office


Apply by .


From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.