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Because your voice matters.

Documentation Evaluation and Redesign: Clinical Efficiency and Quality Care Initiative (DER)

Posted • Last updated

Closed

Commitment: Short-term

Connection method: Virtual

Open to Provincial Region

Last updated

Aim, Background, and Logistics Information:
• The purpose of this project is to enhance the efficiency, accuracy and quality of health care delivery to better patient care
• We are looking for patients who are interested in providing their input to improve patient resources and share their care journey from their hospital stay and beyond
• This study will use a two-part interview session with individuals via Zoom
– The first interview involves a process where individuals will review documents typically provided to patients at the end of their hospital stay and give their feedback (30 mins)
– The second interview is for the individual to share their previous patient care journey(s) and share their input on how it could have been improved (1.5-2 hrs)
– Preparation in advance is not required
• The estimated time commitment is between 2-3 hours of an individual’s time based on their availability.
• Times are flexible between a time period of 8:00AM-4:00PM (PST), Monday-Friday

Communication will be through email or via Zoom. We look forward to hearing from you.

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

• Specific health care experiences • Comfortable using technology to attend online/virtual meetings • An interest in improving health care services Must have had patient or family/caregiver experience in British Columbia. We are looking for experiences for those who have previously been hospitalized for 3 or more days. We are not seeking individuals who were hospitalized under pediatrics, obstetrics and/or mental health units.
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Cameron Lindsay Lead, Clinical Informatics cameron.lindsay@interiorhealth.ca (778) 362-6810, 10380 Interior Health Digital Health and Informatics - Professional Practice Office

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.