Skip to main content

Because your voice matters.

Client Engagement Focus Group



Commitment: One-time

Connection method: Virtual

Open to Interior Region


Interior Health will be visited by Accreditation Canada in December 2023 as a part of our ongoing focus on continuous quality improvement. We are looking for patient partners to attend a discussion group to speak about their experiences of collaborating with Interior Health.
Meeting date December 4th

Accreditation Canada’s program is a nationally recognized evaluation used to assess how healthcare organizations meet national standards for quality and safety with patient/client care. The focus group will be run by an Accreditation Canada Patient Surveyor and will be 100% patient partners. Some topics that may be explored include:

• Your relationship and experience in working with Interior Health
• Some of the benefits/challenges in our work together
• Thoughts on improving this relationship.

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • Comfort with public speaking
  • Previous committee/working group experience
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • The time to participate in the engagement opportunity

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Amy Simmt-Mercer
Improvement Consultant, Quality Improvement | Interior Health
(587) 984-7376

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.