Attendee, Surgical Quality Action Network (SQAN) Day

Interested in improving surgical care in BC? Attend Surgical Quality Action Network (SQAN) Day for an interactive and action-oriented event aimed at improving the quality of care for patients across the province.

Open to: Patient partners across the province

Lead Organization or Department

BC Patient Safety & Quality Council, Health System Improvement

Aim

At SQAN Day, you can expect to:

1. Hear from leading experts and frontline surgical teams on exciting improvements to patient care;
2. Learn about how different measurement strategies can support improvements in surgical care; and
3. Talk about ways to align and focus current improvement efforts as well as how we can spread innovative ideas.

As an event participant, patient partners will learn about surgical care in BC and have the opportunity to share their own experiences and ideas for improvement.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

• Open to patient partners from across the province
• Experience in the last 5 years as a surgical patient, or as the primary support of a surgical patient
• Comfort interacting in large group settings (150 people)
• Willingness to share personal experiences with surgical care in BC
• Geographic diversity will be considered when selecting our patient partners

Please note:

• The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.
• Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Ashley Clark directly to see if accommodations may be possible.

Logistics

• Number of vacancies: 8
• Date/Time: October 7, 9:00am - 5:00pm
• Location: Richmond, BC
• Commitment: One-day conference

Reimbursement

Registration and all travel costs incurred to attend these events will be covered or reimbursed in accordance with the provincial Travel Policy guidelines. As much as possible, we will pre-pay travel expenses directly (e.g., booking flights and accommodation). For those expenses we cannot pay in advance (e.g., transit tickets, meals), we are able to provide expedited payment within a couple of weeks via cheque mailed to the address provided once an expense reimbursement form is received to the BC Patient Safety & Quality Council Vancouver office. If required, assistance may be provided upon request to ensure hotel deposits and incidental expenses are looked after in advance to reduce or eliminate the need for post-event reimbursement.

Background

The Surgical Quality Action Network (SQAN) is dedicated to helping provide better outcomes for the 200,000 British Columbians who undergo surgery each year. If you or a loved one have had surgery in BC, we invite you to contribute your experience and knowledge as a participant in this interactive and action-oriented event. This event is primarily intended to share experiences, knowledge and build momentum for improvement in surgical care; it is not intended to create policies or set targets/priorities for surgical care in the province. Registration will be capped at 180 and will include clinical and administrative staff (ranging from point of care to senior leadership) from surgical services in all Health Authorities. Patient partners can review previous SQAN-supported initiatives on the BCPSQC website at https://bcpsqc.ca/improve-care/surgical-improvement/

Health Care Partner Contact Information

Ashley Clark
Engagement Leader, Patient & Public Engagement | Vancouver Island
250.812.8908
aclark@bcpsqc.ca