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Because your voice matters.

Attendee, Educational Workshop: Engage to Improve — Creative Solutions for Working Better Together

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Open to Fraser – Vancouver Coastal, Patient partners in the Lower Mainland and Fraser Valley

Last updated

Are you looking for fun and engaging ways to facilitate engagement? Do you want to surface the best ideas for the problems you’re facing today? If you answered yes to these questions, then this Liberating Structures workshop is for you!

Open to: Patient partners in the Lower Mainland and Fraser Valley

Lead Organization or Department

BC Patient Safety & Quality Council (BCPSQC), Learning & Capability Development


The workshop consists of a series of seriously fun and engaging facilitation techniques that can be used in meetings, training sessions, presentations, etc. They allow teams to move past tricky problems or long-standing issues by inviting everyone to think creatively and focus on opportunities for innovation. Participants in this workshop will largely be health authority employees or staff from similar health organizations. Our hope in sponsoring patient partners to attend the workshop is to expand perspectives represented and shared at the event. Additionally, through attending the workshop patient partners will further develop their own skills and knowledge in the areas of group facilitation, strengthening their abilities to participate in future engagement opportunities. By the end of this workshop, you’ll be able to:
  • Identify new strategies to enhance team engagement
  • Apply creative techniques to help teams generate ideas and solve complex problems
  • Create opportunities to empower teams, facilitate change and inspire innovation

Level of Engagement

This opportunity is at the level of inform on the spectrum of engagement. The promise to you is that you will be provided with balanced and objective information to assist in understanding alternatives and solutions.  


  • Open to patient partners from across the Lower Mainland and Fraser Valley.
  • Preference will be given to patient partners who have not attended another BCPSQC Learning Opportunity (such as Quality Forum or one of our workshops) or are registered for an upcoming conference.
  • Patients should be comfortable interacting and speaking in large groups of people
  • Successful candidates should be willing to share their experience and learnings with other patient partners
  • Patients should have previously attended a PVN orientation session.
If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


Vacancies: 2 September 27, 2018, 9:00am to 4:00pm Venue: BC Patient Safety & Quality Council Office, 750 W Pender St, Suite 201, Vancouver, BC


The BCPSQC will cover preapproved travel expenses for Patient Partners from the Lower Mainland and Fraser Valley to attend the workshop.


The BCPSQC Learning & Capability Development team works to build capability and capacity for improvement through a variety of avenues:  Quality Academy, Board & Executive Learning Series, Quality Forum, online learning opportunities like the #QualityChat and Quality Café that are open to anyone and free to join as well as in-person workshops – such as this upcoming Engage to Improve- Creative Solutions for Working Better Together session. Quality improvement requires knowledgeable and skilled people at all levels of BC’s health system. Change is more likely to be sustained if the people leading it are properly equipped to do so. Therefore, the BCPSQC has committed to ensure that the members of the Patient Voices Network are included in learning opportunities to ensure that they feel comfortable and informed when working on quality improvement initiatives throughout the system.

Health Care Partner Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast

From Our Community

Christine Wallsworth

Patient Partner, Vancouver

Christine Wallsworth

Patient and family partners should not be a check box on research proposals! They need to be involved right from the start. I know patient and family partners are doing their part by providing their knowledge to researchers from their lived experience.  It’s a win-win for us to work together through PVN to make sure our input drives improvements.