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Because your voice matters.

Attendee, Educational Workshop: Data-Driven Improvement

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Open to Interior Region, Patient partners in the Interior Region

Last updated

Are you curious about how data can be used to drive improvements? Come join us to learn about measurement and the effective use of data as cornerstones of improvement efforts from incremental changes to radical transformations.

Open to: Patient partners in the Interior Region

Lead Organization or Department

BC Patient Safety & Quality Council (BCPSQC)


This workshop explores how data can be used to drive the improvements we wish to see – setting up measurement systems that work, analyzing data to uncover new insights and monitoring improvements over time. Not a technical person? Don’t worry, this workshop isn’t about crunching numbers in Excel or using statistical software. Instead, we take a practical, hands-on approach to exploring how data can be used to answer questions, understand problems and drive meaningful change. By the end of this workshop, you’ll be able to:
  • Describe the different purposes of measurement
  • Explain how measurement supports improvement efforts
  • Define key measures for an improvement initiative
  • Examine variation to gain a deeper understanding of a system
  • Use visual displays to analyze data and monitor improvement over time
  • Interpret data to generate new insights to guide improvement efforts

Level of Engagement

This opportunity is at the level of inform on the spectrum of engagement. The promise to you is that you will be provided with balanced and objective information to assist in understanding alternatives and solutions.


  • Preference will be given to patient partners who have not attended another BCPSQC Learning Opportunity (such as Quality Forum or one of our workshops) or are registered for an upcoming conference.
  • Patients should be comfortable interacting and speaking in large groups of people.
  • Successful candidates should be willing to share their experience and learnings with other patient partners.
  • Patients should have previously attended a PVN orientation session.


  • Vacancies: 2
  • May 29, 2018 9:00 – 4:30pm
  • Venue: Coast Capri, 1171 Harvey Avenue, Kelowna, BC, V1Y 6E8


BCPSQC will cover travel expenses for Patient Partners from the Interior region to attend the workshop.  Pre-appoval is required for all expenses.


The BCPSQC Learning & Strategic Initiatives team works to build capability and capacity for improvement through a variety of avenues:  Quality Academy, Board & Executive Learning Series, Quality Forum, online learning opportunities like Quality Café that are open to anyone and free to join as well as in-person workshops – such as this upcoming -session: Game on! Using Gamification to Maximize Motivation and Engagement for Health Improvement Quality improvement requires knowledgeable and skilled people at all levels of BC’s health system. Change is more likely to be sustained if the people leading it are properly equipped to do so. Therefore, BCPSQC has committed to ensure that the members of the Patient Voices Network are included in learning opportunities to ensure that they feel comfortable and informed when working on quality improvement initatives throughout the system.

Engagement Leader Contact Information

Teresa Bissenden
Engagement Leader, Patient & Public Engagement | Provincial

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!