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Because your voice matters.

Advisors, North Island Hospital Transition

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Open to Vancouver Island Region, Patient partners in the North East island area (Nanaimo and North) with an emphasis on those who live in and around the Campbell River and Comox Valley regions.

Last updated

Are you interested in being part of the team leading the exciting transition to new hospitals in Campbell River and Courtenay? If so, read on!

Open to: Patient partners in the North East island area (Nanaimo and North) with an emphasis on those who live in and around the Campbell River and Comox Valley regions.

Lead Organization or Department

Island Health Acute Services


In September 2017 Island Health will move acute care services from the existing Campbell River Hospital and St. Joseph’s Hospital to new, state of the art hospitals in Campbell River and Comox Valley. The new hospitals will allow health care teams to improve patient care through improved infrastructure, new technology, and the additional expertise of more than 700 new volunteers, staff, and physicians. We would like to include patient representatives in all of our planning and implementation teams as we explore how to improve patient access and care in the new facilities. Representatives will play an important role in helping guide this work on an on-going basis as part of the transition. As a full member of the group/committee they would be expected to participate in all meetings and activities identified by the group/committee to successfully support the transition of services/programs, staff/volunteers/physicians, and patients into the new facilities.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement ( ). The promise to you is that the healthcare partner will work with you to ensure that your ideas and concerns are reflected in recommendations and provide feedback on how your input affected the decision.


  • A strong interest in health care.
  • Informed on a broad range of health-related issues.
  • A resident of the Campbell River, Comox Valley, or Mount Waddington regions of Vancouver Island.
  • Experience in health-centered volunteer/community organizations.
  • Computer literacy and ability to work through email, teleconferences and videoconferences.
  • Able to use personal experience constructively.
  • Be willing to listen to different views and respectful of diverse ideas.
Patients should have previously attended a PVN orientation session. If you have not attended an orientation but are interested, please contact the engagement leader directly to see if accommodations may be possible. Orientations for new volunteers will occur in Courtenay and Campbell River.


There are 16 working groups in process. It is likely that more working groups will be struck over the coming year. As a start, the following groups are seeking patient advisors to work as part of the planning process:
  • Critical care
  • Ambulatory care
  • Site administration
  • Therapy services
  • Emergency
  • Outpatient procedures
  • Admitting & registration
  • Cardiopulmonary diagnostics
  • Surgical services
  • Learning
  • Booking & scheduling
  • Change & engagement
  • Medical/surgical impatient unities
  • Labour, delivery post-partum & paediatrics
  • Pharmacy
  • Provider transition
The role will call for volunteers to:
  1. Represent the patient voice on planning and implementation teams
  2. Work as a full-member together with healthcare teams to explore how to improve patient access and care
  3. Commit to participate in regularly scheduled meetings and activities to successfully support the transition to new hospital campuses in Comox and Campbell River.
  • Each working group is seeking 2 volunteer members
  • Vacancies: 32
  • At this time, a “Lessons Learned and Next Steps from North Island Hosital Project & Transition” meeting is planned to occur in May/June of 2018 to share outcomes.
Individual working groups meet every 2 weeks, alternating between teleconference and in-person/video conference. A recurring cycle is currently being established for the meetings, in both Campbell River and Courtenay. It is expected that the working groups will continue through the move into the new facilities in September 2017 and will continue working together until December 2017. A one-year term with an opportunity to extend up to two years is sought.


Expenses related to travel (mileage/parking/per diems/accommodation if required) to attend the meetings will be reimbursed in accordance with Island Health’s policy.

Health Care Partner Contact Information

Ryan Sidorchuk
Engagement Leader, Patient and Public Engagement | Central & North Vancouver Island

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.