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Because your voice matters.

Member, Interprofessional Mental Health Substance Use Program Advisory Group

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Open to Fraser – Vancouver Coastal, Patient partners in Lower Mainland & Fraser Valley

Last updated

St. Paul’s Hospital envisions a future of an improved Mental Health and Addictions model of care. You are invited to join an interactive advisory group with program staff to create a plan to pilot this future model of care!

Open to: Patient partners in Lower Mainland & Fraser Valley

Lead Organization or Department

Providence Health Care, St. Paul's Hospital Mental Health Program


The Mental Health Interprofessional Substance Transformation & Redevelopment pilot is an opportunity to re-imagine the future of health care and the way services are delivered to optimize patient, family and staff experiences. We want to take this opportunity to engage patient partners in identifying the needs of its core users and generating innovative concepts for the delivery of integrated patient- and family-centred care. People with lived experience and family members will be part of an advisory group that will shape the direction of the project and help ensure that the approach is patient- and family-centred by including the patient perspective from start to finish.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the research partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


Lived experience with mental health and substance use disorder care as a patient or family member. Having accessed care at Providence Health Care is preferred. If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


Number of Vacancies: 4 Meetings will be scheduled as needed, based on the availability of participants. We anticipate starting the work in October, with potentially 5-12 meetings to complete the work before March 2019. Meetings will be in person, for one hour. They will be scheduled based on patient partner availability, with potential to be held outside typical business hours. The location has not yet been determined - spaces will be considered to accommodate those with lived experience.


Expenses related to travel (e.g. transit, parking up to $18/day, approved mileage up to 60 km each way) to attend meetings will be reimbursed by Providence Health Care


Care for people with substance use and mental health disorders is complex and challenging. The project seeks to improve care for people based on best practices such as Trauma-Informed Practice, Recovery Model and aligned with the recommendations from the Truth & Reconciliation Commission of Canada. The project has two main phases. The first phase will be creating a purpose document and identify the scope of the project and planning for next phase. The second phase which is the delivery of a transformed model of care based on experience of care for patients and families and the experience of providing that care from perspective of clinicians and staff. The pilot work will result in planning how to move ahead with designing the care model for the future. The advisory will meet to learn about current models of care in place and what future state is envisioned and will advise on what matters most to specific users. Patient partners will be asked to: •Advise on the development of the pilot project plan •Advise on scope, deliverables, methodology and schedule •Advise on data collection •Help to disseminate the knowledge gained

Engagement Leader Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast

From Our Community

Lucie Neliba

Patient Partner, Surrey

Lucie Neliba

The Patient Voices Network has connected me to a community with the same drive to bring person- and family-centred care to the forefront. I am grateful for all opportunities I have been a part of thanks to PVN, which positively impacts patients like my sister and their caregivers. No matter how small, all patient engagement will help shape the future of health care and that I can stand behind