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Because your voice matters.

Interview Panel Member, Patient Care Quality Officer/Patient Safety Investigator



Open to Interior Region, Patient partners from West Kootenay area


Interior Health is seeking a new employee to join their Patient Care Quality Office team, and they would love a patient voice on the interview panel to help them hire the best person to resolve patient care concerns.

Open to: Patient partners from West Kootenay area

Lead Organization or Department

Interior Health – Patient Safety


To include a patient partner on the interview panel, to ensure they hire the right person who will bring a compassionate, empathetic, patient-centered lens to this work.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


  • personal experience with a quality of care concern
  • ability to travel within West Kootenay area


Number of vacancies: 1 Location, Date, Time and Frequency: July 15-31, 8am-4pm, up to 4 interviews with potential of an additional debrief session (up to 5 meetings). The position would be posted within the West Kootenay area, and the panel interview may take place anywhere within that region. A second panelist will be in the room with the patient partner. A third panelist will likely join via WebEx from Kelowna. The interviewee may be in person or on WebEx.


Mileage, parking, meals covered as per IH travel policy.


Interior Health is hiring into a role that will be working directly with patients and families to resolve concerns about the quality of care they receive (as per Patient Care Quality Review Board Act legislation). A secondary part of this role is to investigate patient safety adverse events, and to support the disclosure process to patients after they experience harm within the system. The intent is to have a patient partner advise on the right candidate for this role. See Patient Safety Investigator/Patient Care Quality Officer Posting.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.