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Because your voice matters.

The Patient & Family Experience Council – BC Mental Health & Substance Use Services (BCMHSUS)

Posted • Last updated


Open to Patient partners across the province

Last updated

Use your voice and leadership skills to help improve healthcare services and research at the BC Mental Health and Substance Use Services (BCMHSUS)! The Patient & Family Experience Council (PFEC) is a newly formed, standing, overarching committee that aims to advance person-centered care across our 35 care sites and research institute in BC. The PFEC will meet monthly and report directly to the BCMHSUS Executive Leadership Team. Learn more about the BCMHSUS approach here. They are seeking patient partners for:

Co-Chair – One patient partner

Member – 10 patient partners

The purpose of the PFEC is to enable a joint partnership between patients, families, healthcare staff and leaders to make key decisions that impact policies, programs, and organizational culture at BCMHSUS. The PFEC will collaborate on initiatives to advance person-centered care in the areas of: healthcare delivery, patient and family engagement, patient experience measurement, research design, knowledge exchange, health promotion and literacy, quality and patient safety.


– Must be comfortable and have some experience in formal or informal leadership roles (e.g. chairing meetings, leading teams, etc.) – Co-chair

– Must have lived or living experience of concurrent mental health and substance use challenges, and/or incarceration (preferably in a BC Correctional Centre), and/or forensic psychiatric services


– Must have exceptional interpersonal skills

– Must have strong verbal and written communication skills

– Must be comfortable and able to facilitate conversations within a group of 15-20 people, including other patients, families, physicians, staff and healthcare leaders – Co-Chair

For more information and to RSVP, contact

From Our Community

Layton Engwer

Patient Partner, Sooke

Layton Engwer

PVN helped empower me to make meaningful contributions to Primary Care (PC) locally and provincially.  It also facilitated creation of PC Patient Voices which is focused on PC and provides education support and building on shared experiences.