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Because your voice matters.

Join VCH’s New Regional Patient & Family Advisory Council

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Open to Fraser – Vancouver Coastal

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VCH is creating a Regional Patient and Family Advisory Council (RPFAC) because we recognize that patients, families, caregivers and staff are a valuable and critical resource. The RPFAC will help inform the work of the Patient Experience Program at VCH, which is under the Quality & Patient Safety Office.

The purpose of the RPFAC is to create an environment where patients, families, caregivers, clinicians, and other VCH team members can collaborate and engage as partners and provide strategic advice on advancing a person centred approach to health, improving the patient experience and quality of care.

VCH is seeking multiple energetic, community-minded patients, families and caregivers who can contribute their voices to the improvement of the patient experience and quality of care.

This invitation is extended to anyone in the Vancouver Coastal Health region. Diversity is essential for the creation of the RPFAC and membership will include consideration of characteristics such as: healthcare experiences, geographic and cultural/ethnic backgrounds, age and generation, gender identity and sexuality, disabilities, country of origin, religious and spiritual perspective, socio-economic status, access to power, and experiences of oppression or trauma among many others.

Read more and apply.

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.