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Because your voice matters.

International “What Matters to You?” Day – June 6, 2019 Webinar

We’ve encouraged health care providers and patients to have “What matters to you?” conversations each and every day over the past year. On June 6, 2019, International “What Matters to You?” Day, we hosted a webinar to celebrate the genuine partnerships these conversations helped form!

On the webinar, Joan Chaya and Damara Gutnick from New York’s Montefiore Hudson Valley Collaborative talked about how the organization championed the spread of “What Matters to You?” across a vast provider network in the state. They also spoke about the relationship between “What Matters to You?” and joy at work, and how asking the question affects the patient experience. Check it out!

Download the slides

Watch the recording:

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.