April 1, 2019 @ 8:00 am - April 30, 2019 @ 5:00 pm
The program will be held on Wednesday evenings from 6:30 to 8:30 pm in Langford BC, with a new session starting in April.
Intake sessions for this course are required and will be on March 6th and 13th (from 7-8:30). For more information or to register call 1-877-520-3267.
Karla Warkotsch
Patient Experience Consultant – Interior Health
The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.
