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Because your voice matters.

PVN Volunteer & Patient Advisor Orientation Session – Vancouver Island

  • This event has passed.

September 22, 2016 @ 1:30 pm - 4:30 pm

When:

Thursday September 22 2016, 1:30 – 4:30 PM

Where:

Woodward Room, Begbie Hall Building, Royal Jubilee Hospital, 1952 Bay St, Victoria, BC

Who:

New Patient Voices Network Volunteers & new Island Health Patient Advisors

All existing registered Volunteers/Patient Advisors who would like a refresher are welcome to attend too!

Session Facilitators:

Deborah Harver, Specialist Patient Partners, Patient & Staff Experience, Island Health

Ryan Sidorchuk, North Island Engagement Leader, Patient Voices Network / BC Patient Safety & Quality Council

Kira Tozer, South Island Engagement Leader, Patient Voices Network / BC Patient Safety & Quality Council

Session Content:

  • Overview of Health Service Delivery in BC
  • Insights from Experienced Advisors/Volunteers
  • Overview of Island Health
  • Role of Patient Advisor/PVN Volunteer
  • Overview of Patient Voices Network
  • Required Skills, Collaboration & Self Care
  • Patient Engagement & Patient & Family Centered Care 101
  • Privacy & Confidentiality, Code of Conduct PVN & Patient Advisor Process – How It Works
  • Questions

Will You Join Us?

Please RSVP ASAP to Kira Tozer at ktozer@bcpsqc.ca or 250-888-4525 to let us know if you will attend. Free parking will be available, and transportation costs to attend the session can be reimbursed. Light refreshments will be provided.

Details

Details

Date:
September 22, 2016
Time:
1:30 pm - 4:30 pm
Event Category:
Event Tags:

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.