The simplest of gestures can bring out the best in people. Lianne is a registered nurse with the Interior Health, Royal Inland Hospital Pre-Dialysis Clinic and when she and her family got the devastating news about her mother-in-law’s cancer diagnosis, they leapt into action and dialled up a dose of compassionate medicine. They demonstrated the power of […]
What matters to me is to walk away feeling that my experience matters, that I matter!” In our PVN 10th Anniversary blog, patient partner Ovey Yeung shares her story of recovery and patient engagement advocacy. Ovey speaks to the importance of patient experience and provides some practical tips for health care teams as they move […]
In the spirit of encouraging you to think about “What Matters to You?” every day, we thought that an article about ‘always events’ was just the ticket! David McNally leads the spread of Always Events as NHS (National Health Service) England’s Head of Experience of Care. In 2018, he talked about the importance of Always […]
PVN has a number of partners in the province who believe in the power of asking what matters, listening to what matters and doing what matters. Individuals and organizations across the world and right here in BC have joined efforts to bring this initiative to the forefront of peoples’ minds. Here are a few examples. […]
We encourage health care providers to have routine “What Matters to You?” conversations with the people they support or care for. Watch this short video of organizations and people around the world coming together and asking these four powerful words. Whether you are a patient in the health care system or a health care provider, […]
This week, we’re focusing on regional examples of “What Matters to You?” Please contact your Engagement Leader if you have any stories to share! Fraser – Vancouver Coastal The best in health care uphold values like respect, caring, and trust, which align with international “What Matters to You?” Day. This commitment to learning from partners was […]
June 6 is International “What Matters to You?” Day! Join us on this webinar with our international partners to celebrate successful conversations and partnerships around the world!
Known as the “Small Centre with a Big Heart,” Sunny Hill Health Centre for Children, in Vancouver, provides specialized development and rehabilitation services for children, youth and families throughout BC. The organization saw International “What Matters to You?” Day as a chance to engage staff by encouraging conversations with families. The results were impressive, so […]
We’ve encouraged health care providers and patients to have “What matters to you?” conversations each and every day over the past year. Now it’s time to celebrate the genuine partnerships these conversations helped form on “What Matters to You?” Day on June 6! As we gear up for the celebration, we’d like to invite you to attend a lunch-time webinar where patients and health care providers will share their stories and experiences with starting conversations and building genuine partnerships. Join us to learn more about how “What Matters to You?” has impacted relationships between patients and care providers, and how it can be implemented within care!
Join us for this practical, skills-based “What Matters to You?” webinar! It will be a how-to guide on preparing patients and family members for “What matters to you?” conversations, encouraging health care providers to ask the question, and rallying community members to lead the initiative. Speakers include Maggie Breslin from The Patient Revolution, Lara Gurney […]
With “What Matters to You?” now a year-round initiative, we have been continually reaching out to patient and health care partners for their experiences with this important question. We chatted with Erin Muxlow from the Victoria Heights location of Good Samaritan Canada, an assisted living facility in New Westminster, about how it has influenced her […]
With International “What Matters to You?” Day coming up tomorrow, we checked in with Leslie Louie and George Wallbank, two staff members at Sunny Hill Health Centre for Children in Vancouver, to find out more about their “What Matters to You?” activities last year. After they shared the poster they created for the 2018 Quality […]
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