Posted
How do you lead great meetings with your team and guide conversations about the purpose of the work together? Here are some ways you can set the stage for a good experience for health care and patient partners.
Posted
How do you lead great meetings with your team and guide conversations about the purpose of the work together? Here are some ways you can set the stage for a good experience for health care and patient partners.
Karla Warkotsch
Patient Experience Consultant – Interior Health
The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.