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Because your voice matters.

Culturally Safe Engagement: What Matters to Indigenous (First Nations, Métis and Inuit) Patient Partners Pamphlet

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This pamphlet on creating culturally safe engagements was created from the voices of Indigenous (First Nations, Métis and Inuit) patient partners. We hosted an event centred around “What Matters to You in Indigenous Culturally Safe Patient Engagements?”, where we heard from Indigenous patient partners about what makes them feel comfortable and safe during engagements. It serves as an at-a-glance version of the Companion Guide.

From these meaningful discussions, eight key principles emerged along with a series of recommended actions to help and encourage health care partners to provide culturally safe patient engagement opportunities. The eight principles of culturally safe engagement are: awareness and understanding, learning and education, build relationships, prepare, kindness and empathy, respect, value and listen.

Download the Pamphlet

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.