Skip to main content

Because your voice matters.

Culturally Safe Engagement: What Matters to Indigenous (First Nations, Métis and Inuit) Patient Partners Companion Guide

Posted • Last updated

This guide to creating culturally safe engagements was created from the voices of Indigenous (First Nations, Métis and Inuit) patient partners. We hosted an event centred around “What Matters to You in Indigenous Culturally Safe Patient Engagements?”, where we heard from Indigenous patient partners about what makes them feel comfortable and safe during engagements. For an at-a-glance version, see the pamphlet.

From these meaningful discussions, eight key principles emerged along with a series of recommended actions to help and encourage health care partners to provide culturally safe patient engagement opportunities. The eight principles of culturally safe engagement are: awareness and understanding, learning and education, build relationships, prepare, kindness and empathy, respect, value and listen.

Download the Guide

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.