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Our Commitments for Partnering Together

It’s important that engagement opportunities are meaningful for both health care and patient partners. To support this, we’re pleased to share the new Health Care Partner Commitments which was created with input from health care and patient partners who participate through PVN.

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An Evolution of Evaluation for the Patient Voices Network

Last summer, we kicked off a deep dive into what and how we monitor and evaluate when it comes to Patient Voices Network activity. We know it’s important for everyone involved in patient engagement efforts to reflect on and make note of what is working well, what could be improved and what’s happening as a result of patient and public participation in health system improvement.

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Patient Partners Take on Quality Improvement

Continued learning is a great perk of being a patient partner with the Patient Voices Network. We asked past participants about their experience at IHI's Open School.

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A Spotlight on Family Councils

How can families work with a home’s leadership to achieve the best possible experience for residents during their stay? The answer is family councils.

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Improving Palliative Care in the North Okanagan

In the fall of 2020, a Palliative Care - Partners, Services and Transitions Shared Care project was created in the North Okanagan. The goal of this work was to develop a new model of palliative care and define future processes that better support persons, families and caregivers in their journeys.

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Navigating BC’s Health Care System as a Newcomer

I moved to what is now known as Canada a little over two years ago. Until then, I lived all 27 years of my life in one place. Actually two, but in the same region of the same country. As a child, I had the opportunity to learn English and…

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Putting People at the Centre of Website Design

In late 2020, Interior Health began the task of re-building its public website – which receives over six million page views per year – from the ground up. To do this work, the project team reached out to the Patient Voices Network to create meaningful opportunities for patient partners to be involved in the work.

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From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.