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Let’s Keep the Conversation About DEI Going

Formed in 2020, the Patient Voices Network’s Diversity, Equity, and Inclusion (DEI) Working Group started off by exploring guiding definitions for DEI work and how these definitions could support future work. This article is a follow up to September’s update on our DEI Working Group.

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An Update on Our Diversity, Equity and Inclusion Working Group

Our Diversity, Equity and Inclusion Working Group was formed in 2020 to explore how to reduce barriers to joining PVN. It also aims to explore how a welcoming environment – one that supports emotional safety and builds trust – can be promoted across the network. The group consists of…

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Defining Success in Patient Engagement in Health Systems Decision-Making

What makes patient engagement successful? How do we know if it’s ‘good’ or ‘working well’? Despite the growing momentum and practice of patient engagement in quality improvement, system redesign, and other health system projects, there remains no widely agreed upon way to determine how well, or if these efforts are…

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Digital Health Policy Advisory Groups

2020 was a year of learning to do things in new ways: grocery shopping in a mask, socializing six feet apart, working from home and seeing your doctor through a computer screen. For many British Columbians, 2020 was the first time they encountered virtual care by connecting with a care…

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From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.