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Putting People at the Centre of Website Design

In late 2020, Interior Health began the task of re-building its public website – which receives over six million page views per year – from the ground up. To do this work, the project team reached out to the Patient Voices Network to create meaningful opportunities for patient partners to be involved in the work.

Continue reading… Two people are sitting at a desk looking at a computer screen. The screen shows the Interior Health website.
A Heartfelt Thank You & Farewell to our Oversight & Advisory Committee Co-Chair

This month marks the end of Pamela Jessen’s term as co-chair of our Oversight & Advisory Committee. Pamela’s vision and dedication have been instrumental in building the network as a platform for partnerships to flourish. We’re excited to welcome Vikram Bubber as he moves from vice-chair to co-chair, and Maria Klement in her new role of vice-chair!

Continue reading… Pam Jessen, Vikram Bubber and Maria Klement
Let’s Keep the Conversation About DEI Going

Formed in 2020, the Patient Voices Network’s Diversity, Equity, and Inclusion (DEI) Working Group started off by exploring guiding definitions for DEI work and how these definitions could support future work. This article is a follow up to September’s update on our DEI Working Group.

Continue reading… The Patient Voices Network logo.
An Update on Our Diversity, Equity and Inclusion Working Group

Our Diversity, Equity and Inclusion Working Group was formed in 2020 to explore how to reduce barriers to joining PVN. It also aims to explore how a welcoming environment – one that supports emotional safety and builds trust – can be promoted across the network. The group consists of…

Continue reading…

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.