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This Week’s Top 5 Resources

Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or 0pinions. Please continue to get your…

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Word in the Network: Working Together to Improve PVN

We know that meaningful engagement leads to shared understanding and better outcomes, even as we continue to battle COVID-19. Through surveys, Twitter chats, direct conversations and other means, we’ve heard that you want to be a part of building and expanding PVN. In an effort to incorporate feedback into practice,…

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Staying Virtually Connected in a Physically Distanced World

These days, delivering high-quality health care may involve adopting a virtual approach and assisting patients to increasingly use it. Seeing a need, Laura Parmar, a physician quality improvement coach with Northern Health, reached out to the BC Patient Safety & Quality Council, which administers PVN. They delivered a one-hour, interactive Zoom…

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PVN Spotlight: Oversight & Advisory Committee (O&A)

An Oversight and Advisory (O&A) Committee helps guide our work to support meaningful partnerships between patients and health care teams, with the focus of improving health care services in BC. Each month in Patient Voice Mail, we will be highlighting important takeaways from these discussions for you and invite you…

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Regional Round-Up – May 1

Our regional round-ups update you with what’s happening at PVN and share new or interesting information from all over BC. This time, we’re sharing an exciting new provincial health care research platform as well as updates from our Lower Mainland/Fraser and Northern regions. Please submit any ideas you have from…

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This Week’s Top 5 Resources

Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or 0pinions. Please continue to get your…

Continue reading…
April Theme: Patient Engagement in the Age of COVID-19 (April 16)

The BC Patient Safety & Quality Council, which administers of the Patient Voices Network (PVN), connects patients and health care teams to information that can help create meaningful opportunities to work together. We’ve changed the network’s newsletter to showcase what’s happening across BC and share information that helps you work together. If…

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Engagement Opportunities During the COVID-19 Pandemic

We have been closely following the COVID-19 pandemic and listening to guidance from those leading our health care system’s response. We recognize that some engagement opportunities may not proceed in their original timelines due to the system’s response, and thank our patient and health care partners for working together to…

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PVN 10-Year Anniversary: Nursing Students Evaluate the Results of Patient Engagement in Health Care

As we celebrate our 10th anniversary throughout 2020, we’ll look back at engagement opportunities over the years to understand how patient engagement has impacted BC’s health care. In this post, our engagement leader Carol Stathers highlights a project with nursing students to evaluate the health care and patient partners’ perspectives through our Closing the Loop Process.

Continue reading… Celebrating a decade of the Patient Voices Network
PVN Spotlight: PVN Member Pamela Jessen

I moved to Vancouver Island, BC from Alberta in 2013 and discovered the Patient Voices Network that October. As a person with disabilities, I was interested in discovering how I could have an impact on health care in BC, so I attended an orientation session to find out more.

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From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.