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The BC Health Quality Matrix is an excellent resource that presents a definition and common language for understanding quality through seven dimensions: respect, safety, accessibility, appropriateness, effectiveness, equity and efficiency. But what does quality care mean for a specific health condition or journey? Certainly “best practice recommendations” and “clinical guidelines” highlight…

I was going through the process of getting my third COVID-19 “jab” in January. The clinic was held in a hotel event room in Squamish. After the initial “meet and greet” screenings, we queued up along a prefab hallway leading into the main room. It must have been 12-15 foot…

Interior Health is making improvements to medical imaging across the region to improve the quality of care, including access to services, and to explore innovative opportunities into the future.

Skunk-what? Skunkworks is an approach to problem-solving that assembles multidisciplinary teams and empowers them with mentorship and tools to tackle big challenges and prototype solutions.

The Kootenay Boundary Patient Advisory Committee & Community (PACC) has been providing input on health care in the Kootenay Boundary region since 2019. How is the PACC structured to play this vital role?

“What matters to you?” is a simple question that can have a big impact on quality of care. When providers have conversations about what really matters to patients, caregivers and families, they build meaningful relationships and advance person- and family-centred care.

This year’s Quality Forum features more opportunities than ever before to watch sessions live online, ask speakers questions and interact with other participants through interactive chats.

The IAP2 Spectrum of Public Participation is a tool used in decision-making. We've created a new resource, IAP2 Spectrum: Defining Expectations that helps simplify how to categorize engagement opportunities.

When Patient Voices Network patient partner Aline Silva saw the chance to combine her passion for health care with her experiences as a patient, she jumped at the chance. Aline’s dedication to patient engagement has gone global through her connections to Brazil and Canada. One of our Engagement Leaders, Jami Brown, chatted with Aline about her experiences.

National Volunteer Week is from April 24 – 30 – let’s take a moment to reflect on the great work that patient partners have contributed over the years and send them all a huge thank you! We’ve gathered special thank you messages from across the province to share.