Blog

The staff in the medical imaging department at Kelowna General Hospital knew that the ultrasound experience for both patients and staff could be improved. In the spring of 2018, they held a Rapid Process Improvement Workshop to identify potential improvements. In the workshop, participants identified and worked through rapid…

Adverse drug events are the harmful and unintended consequences of medication use. With 75% of Canadians over 65 taking one or more prescription medications daily to treat chronic conditions like hypertension, heart disease or mental illness[1], it’s not surprising that these events happen. They contribute to over two million…

With great respect and admiration, we acknowledge the life and legacy of Gitxsan Hereditary Chief Sim’oogit Ma’os, Bill Blackwater Jr., from Kispiox, who passed away in July 2021. As a Patient Voices Network patient partner, Bill encouraged all health care providers, particularly physicians, to learn about the land and culture…

The Patient and Public Engagement Team from the BC Patient & Safety Quality Council hosted a virtual gathering on June 17 for Indigenous (First Nations, Métis, and Inuit) patient partners from the Patient Voices Network (PVN). This gathering centred around hearing what matters to them to be culturally safe while…

We’re thrilled to introduce you to someone new who will be supporting patient engagement across BC. We sat down with them to ask about what drew them to work in patient engagement, and their hopes for the health care system. Rachelle Ferrer is the Project Coordinator on the BC…

We’re thrilled to introduce you to someone new who will be supporting patient engagement across BC, and specifically in the Island region. We sat down with them to ask about what drew them to work in patient engagement, and their hopes for the health care system. Charmaine Niebergall is…

We’re excited to join partners around the world in supporting International “What Matters to You?” Day! International “What Matters to You?” Day started in Norway in 2014, with the goal of encouraging meaningful conversations between patients, caregivers, families, and their health care providers. Asking a simple question can have a…

We’re excited to join partners around the world in supporting the ninth annual International “What Matters to You?” Day! The event encourages meaningful conversations between patients, caregivers, families and their health care providers, which is a great way to advance person- and family-centred care. From new, virtual health care services…

Katie Cochran is a Registered Nurse living in Vancouver who works in pediatrics and has a passion for person- and family-centred care. She is a mother to a vibrant 15-month-old who is always keeping her on her toes. Katie wrote this letter to her daughter while reflecting on her learnings…