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It appears to be a regular day on the rehabilitation floor at Ridge Meadows Hospital. Staff serve meals and check on patients, while families visit their loved ones — all in a day’s work. There’s something different on this day in particular, though: hospital volunteers, armed with iPads and positive attitudes, make the rounds at the bedside to ask important questions of patients and families about their stay. This is all part of a concerted effort by Fraser Health to take health care improvement ideas out of the boardroom and to the bedside through a partnership between patients, families and front-line health care teams. And the We Want to Hear from You: Real-time Patient Experience Survey is already making a difference at facilities across the Fraser Valley!
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As you may have heard, we are looking for four patient partner and two health care partner representatives to fill vacancies on PVN’s Oversight and Advisory Committee. This is a unique opportunity to learn about the inner workings of the Network. Share your voice at the table with other patient and health care partners as you collectively make decisions about PVN activities!
[rt_reading_time label=”Reading Time:” postfix=”minutes”] Around the world, August 31 is recognized as Overdose Awareness Day. This year, Fort St. John is taking this event one step further: two local groups, the Fort St. John Community Action Team and Healthy Fort St. John, have joined forces to organize a week…
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Health technology is a hot topic, particularly when it comes to patient engagement!
We recently had the opportunity to connect with Selva Bayat from the Health Technology Assessment team to discuss how new incoming technologies are adopted within BC and what part patient engagement plays in their provincial expansion. The team has just released an engagement opportunity with PVN and is looking for your help!
[rt_reading_time label=”Reading Time:” postfix=”minutes”] As you have may have read about on our Engagement Opportunities page (or heard about on the radio!), there are vacancies on five of Island Health’s Quality Councils. These groups meet regularly to approve new standards of care, review patient experiences, identify improvements, and…
[rt_reading_time label=”Reading Time:” postfix=”minutes”] Patient Partner Charles Lee and Engagement Leader Jami Brown recently attended the 2018 Networks Leadership Symposium in Vancouver, BC. This year, the symposium was themed “Networks as Balancing Acts: Managing Inherent Tensions?”. The purpose of this event was to encourage participants to explore a range…
With “What Matters to You?” now a year-round initiative, we have been continually reaching out to patient and health care partners for their experiences with this important question. We chatted with Erin Muxlow from the Victoria Heights location of Good Samaritan Canada, an assisted living facility in New Westminster, about…
PVN Patient Partner Delia Cooper won the Leadership in Advancing the Patient Voice Award in the BC Patient Safety & Quality Council’s 2017 Quality Awards. Delia was recognized for her dedicated volunteerism supporting those with arthritis and other chronic conditions. Quality Award winners each receive a $2,500 sponsorship…
With International “What Matters to You?” Day coming up tomorrow, we checked in with Leslie Louie and George Wallbank, two staff members at Sunny Hill Health Centre for Children in Vancouver, to find out more about their “What Matters to You?” activities last year. After they shared the poster…
The Patient Voices Network allows me to engage and educate others on various health-related topics. By sitting on various committees and taking part in many activities, I can create real change in health care for everyone. It’s so empowering!
Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.