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Because your voice matters.

Emergency Room Experience at VGH or SPH

Posted • Last updated


Open to Fraser – Vancouver Coastal

Last updated

Emergency Room Experience at VGH or SPH – Disposition of Patients Visiting Emergency Departments

Health Areas
Coronary artery disease, heart attack, stroke, seizures, spinal cord injuries, more

Opportunity Purpose
We will investigate the impact of 24/7 care by comparing imaging studies, patient satisfaction, radiology report turnaround time, patient length of stay and the overall cost incurred according to the race and gender of the patients before and after implementing the new model. We will also engage patient partners and BC SUPPORT Unit to get patient input and ongoing feedback.

Patient partners will provide input and guidance on study methods and procedures from a patient perspective

Age: 20 Years – 70 Years Old

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.