Because your voice matters.

Emergency Room Experience at VGH or SPH

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Open to Fraser – Vancouver Coastal

Last updated

Emergency Room Experience at VGH or SPH – Disposition of Patients Visiting Emergency Departments

Health Areas
Coronary artery disease, heart attack, stroke, seizures, spinal cord injuries, more

Opportunity Purpose
We will investigate the impact of 24/7 care by comparing imaging studies, patient satisfaction, radiology report turnaround time, patient length of stay and the overall cost incurred according to the race and gender of the patients before and after implementing the new model. We will also engage patient partners and BC SUPPORT Unit to get patient input and ongoing feedback.

Details
Patient partners will provide input and guidance on study methods and procedures from a patient perspective

Eligibility
Age: 20 Years – 70 Years Old

Learn more at REACH BC

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.