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Because your voice matters.

Working Group Member, Trauma Project

Posted • Last updated


Open to Vancouver Island Region, Patient Partners from Greater Victoria

Last updated

Help improve the experience of trauma patients at the Victoria General Hospital by contributing to the development of training materials designed to better prepare staff to meet patient needs following a traumatic injury.

Open to: Patient Partners from Greater Victoria

Lead Organization or Department

Trauma Program, Island Health


Care following trauma has traditionally focused on the patient’s physical needs, with less focus on addressing the psychological impact of a traumatic injury. This project will help to ensure that staff are better prepared to support patients in addressing their psychological needs. The project will use patients and family members’ experience of care to inform the content of training materials that will be delivered to all nurses and allied health staff members who care for patients on the new Trauma Unit at the Victoria General Hospital.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement ( The promise to you is that the health care partner will work with you to ensure that your ideas and concerns are reflected in recommendations and provide feedback on how your input affected the decision.


  • Experience accessing trauma services as a patient, family member or informal caregiver (one-time servce use is sufficient)
  • Open to patient partners from Greater Victoria who are willing to attend meetings at Victoria General Hospital
  • Previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Leah Smith directly to see if accommodation may be possible
  • The placement process for this opportunity may include an informal interview between the volunteer and the health care partner


  • Vacancies: 2
  • Date & Time: Meetings will occur on Fridays at 10 am, with the first meeting scheduled for April 28, 2017.
  • Commitment: Volunteers will be invited to participate in 3 to 4 meetings from April to June.
  • Location: In-person at the Victoria General Hospital


Pre-approved mileage and parking will be reimbursed, as well as pre-approved transit expenses such as bus fare


What is a traumatic injury? Traumatic injury refers to sudden, severe physical injuries which require immediate medical attention to prevent loss of life or limb. The impact of traumatic injuries often extends beyond physical injuries. Falls and motor vehicle-related injuries are the main causes of injury-related hospitalization in British Columbia. The new Trauma Program will open in mid-August. This project is collaboration between multiple Island Health programs and departments (e.g. surgical services, intensive care, Division of Family Practice) and aligns with the recommendations and standards of Accreditation Canada.

Health Care Partner Contact Information


Leah Smith
Engagement Leader, Patient and Public Engagement | Southern Vancouver Island

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.