“What Matters to You?” Community of Practice

We are looking for up to 3 patient partners to join us in this work.

“What Matters to You?” (WMTY) is an international movement that encourages meaningful conversations in health care. The question is simple and powerful. The goal is to move away from talking about “what is the matter with you?”. Instead, health care providers are encouraged to ask “what really matters most?” to the people they serve and their essential care partners.

For almost a decade, Fraser Health staff have been asking, listening and doing what matters to improve the experience of care.

A diverse community of practice has been established to support collaboration, learning and the advancement of WMTY initiatives.

Having a “What Matters to You?” conversation is part of a person-centred approach to care.

Meetings are on the third Wednesday of each month from 10:30am to 11:20am. Any changes to the day and times will be to optimize participation.

Find an overview of Fraser Health here: https://www.fraserhealth.ca/about-us/about-fraser-health.

Learn more about “What Matters to You?” here: https://healthqualitybc.ca/improving-health-quality-together/what-matters-to-you/

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Level of Engagement

This opportunity is at the level of Collaborate on the IAP2 Spectrum of Public Participation.

Eligibility

• Willing & comfortable to share health care experiences in a group setting
• Have access to technology and the internet to participate in the engagement opportunity
• Comfortable using technology to attend online/virtual meetings
• An interest in improving health care services

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Susan Waldron Clinical Practice Consultant, Patient Experience | Fraser Health (604) 953-5015 susan.waldron@fraserhealth.ca

Interested?

Apply by October 12, 2026.

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