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Taking the Pain out of Opioid Prescribing – Kelowna UPCC Quality Improvement Project

Posted

Closed

Commitment: Short-term

Connection method: Virtual

Open to Interior Region

Posted

Unattached patients on long-term prescribed opioids for non-cancer chronic pain present to Kelowna Urgent & Primary Care Centre (UPCC) requesting prescription refills. Currently there is a gap in service for this patient population.

Our project goal is to provide a safe, structured, compassionate approach for unattached patients on long term prescribed opioids for non cancer pain, to be assessed and treated at Kelowna Urgent & Primary Care Centre (UPCC).
The introduction of structure and process will give family doctors and nurse practitioners a confident framework to work within. With the implementation of this structure and process, we aim to improve the consistency of care provided.

The engagement opportunity will involve:
– Sharing perspectives on proposed changes and provide feedback on ideas we hope to implement such as Patient-Clinician Agreements and allied-health assessments.

– Feedback and input on a patient-clinician agreement that outlines care expectations in a way that is compassionate and trauma-informed.

– Contribute ideas to improve the patient workflow, ensuring it meets patient needs in a seamless and respectful manner.

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

  • Willing & comfortable to share health care experiences in a group setting
  • Specific health care experiences [details below]
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • The time to participate in the engagement opportunity
  • Experience of using long-term prescribed opioids for non-cancer chronic painExperienced being unattached to a family doctor or nurse practitioner while using long-term prescribed opioids Experienced challenges of obtaining a medication refill Has not experienced Opioid-Use Disorder
Patient Partners ARE required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Beki Hardcastle Regional Lead - Urgent and Primary Care Centres, Primary Care | Interior Health beki.hardcastle@interiorhealth.ca

From Our Community

Layton Engwer

Patient Partner, Sooke

Layton Engwer

PVN helped empower me to make meaningful contributions to Primary Care (PC) locally and provincially.  It also facilitated creation of PC Patient Voices which is focused on PC and provides education support and building on shared experiences.