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Because your voice matters.

Reviewer, 2019 Annual Service Plan Report

Posted • Last updated


Open to Interior Region, Patient partners in the Interior region

Last updated

Do you have an interest in the key actions Interior Health undertook between April 2018 and March 2019 to fulfill its mandate? Are you keen in ensuring that Interior Health communicates with the public in a way that’s easily understood? If so, please sign up for a one-time review of Interior Health’s 2018/19 Annual Service Plan Report.

Open to: Patient partners in the Interior region

Lead Organization or Department

Interior Health, Health System Planning Department


Interior Health, like other health authorities in BC, is required by the Ministry of Health to complete an Annual Service Plan Report that outlines how we have aligned with and delivered on provincial priorities in the previous fiscal year (i.e. in this case, 2018/19). The report is intended to be a succinct, public document. We are looking for a patient partner to review critical sections of the draft report to ensure they are written in a way that is easy to understand and meaningful to the general public.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


  • Experience reviewing confidential government documents (e.g. reports, policies, etc) an asset
  • Some understanding of current provincial health care strategic direction / goals
  • Familiar with plain language writing style
  • Access to phone and computer and familiarity with email correspondence and Microsoft Word software (especially using the track-changes function)
  • If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cathy Almost


  • Vacancies: 2-3
  • The patient partner will receive an electronic copy of the approximately 30-page, confidential draft of the Annual Service Plan Report. About three hours is the length expected to review specified sections and provide feedback in writing. This one-time document review can be done from a location that is convenient for the patient partner and would need to be completed between August 30 and September 6. Future opportunities of the same nature may arise.
  • One-time commitment


No expenses are anticipated for this engagement as it is over the telephone and email.


Interior Health would like to ensure that the Annual Service Plan Report is reader-friendly to its public audience. Getting feedback from patient partners will enhance the quality of the report. An example of the previous report is here.

Engagement Leader Contact Information

Cathy Almost
Engagement Leader, Patient and Public Engagement | Northern BC

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.