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Because your voice matters.

Primary and Community Care Workshop

Posted • Last updated


Open to Interior Region, Volunteers from the Interior Health region and until filled

Last updated

30 Patient partners and caregivers from within Interior Health are invited to participate in a half day long session to provide their ideas and experiences around primary and community care.

Open to: Volunteers from the Interior Health region and until filled

Lead Organization or Department

Interior Health


The Ministry of Health, the Doctors of BC, and the health authorities are working to improve how primary and community health care is provided. The aim of this event is to: • Share ideas about what names would best describe the new system of primary and community care. • Obtain feedback on what primary and community care services matter most to you as a patient and/or a family/caregiver and what you expect from that care. • Provide feedback on an evaluation tool that has been developed to measure the patient experience within the new system of primary and community care.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement ( The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


The hope is to include a variety of patient partners with different perspectives from the community, including those who have a family physician or nurse practitioner and those who do not. Additional diversity includes:
  • Attached/unattached to a family physician
  • Living in rural, remote, urban areas
  • Family Caregivers
  • Representation from all ethnic populations including aboriginal
  • Diversity based on age and gender


Vacancies: 30 Location and date: Kelowna, January 26, 2017, 10:00 am to 3:00 pm Workshop participants will include:
  • PVN patient partners (up to 30)
  • Interior Health staff
  • General Practices Services Committee (GPSC) and Doctors of BC representation
  • Ministry of Health representation
  • Facilitator from Delaney and Associates


Travel: (There may be limited seats outside of the Kamloops and Okanagan areas due to cost) • Travel arrangements will be arranged for patient and caregiver partners, as required • Mileage and parking will be reimbursed (taxis require prior approval) Accommodations: • Guest rooms will be booked and paid for, for confirmed patient and caregiver partners, as required. Meals: • Refreshments and lunch will be served • Meals outside of the session will be reimbursed according to travel policies. Reimbursement can take up to 6 weeks Original receipts will be required for reimbursement.


The goal of the engagement is: To include stakeholders in the development of a new system of Primary and Community Care, including the Primary Care Home and Patient Medical Home model, for British Columbia by receiving input and recommendations on branding, evaluation methods, and service expectations by patients and their families. The session will include context setting presentations by a local health system representatives on the system of primary and community care and evaluation methods. Primary and community care includes most basic health care services that are provided by family doctors and nurses in a doctor’s office or in your home. You might also receive services from other health professionals such as support from a counselor, advice from a dietitian, or pre-natal care from a midwife.  

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region


From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.