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Because your voice matters.

Patient Representative, Thompson South Cariboo Specialized Community Services Program

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Closed

Commitment: Long-term

Connection method: Virtual

Open to Interior Region

Last updated

Volunteer Opportunity
The Thompson South Cariboo region is changing the way that healthcare is delivered. We are looking to include the patient perspective to aid us in our client/patient focused delivery of healthcare. The focus will be on adults with complex medical conditions (with or without frailty) and people living with moderate to severe mental health and substance use issues.

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Lead Organization/Department
Interior Health – Specialized Community Services Programs, Community Care

Aim
The goal is to incorporate the patient/client experience and perspective into the healthcare transformation in the Specialized Community Services Program (SCSP) project. The focus of the project will include adults with complex medical conditions (with or without frailty) and people living with moderate to severe mental health and substance use issues.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility
• Experience working in groups
Able to express opinions and be open to other ideas
Available to attend one-hour sessions every 4-6 weeks
Interest or willing to participating in sub-working groups as the project progresses

Logistics
• Number of patients: 4
Meetings will be held once every 4-6 weeks
Meetings are on Friday afternoons
Meetings are held via teleconference
It is anticipated that this work will continue for up to 6 months

Reimbursement
Meetings are virtual and are encouraged to be attended in a private area (preferably at home), therefore there are no associated expenses with this work. 

Background
It is important that we have a patient voice to the project work. Other stakeholders and participants in this project, in addition to Interior Health include: Allied Health, Primary Care Network, Thompson Division of Family Practice, Psychiatry, Seniors Transformation Lead, IH Community Directors, Quality Improvement, Change Management, and Secwepemc Nation. Ad hoc: Aboriginal Health

COVID-19 may impact the capacity for this project work, so meetings and other activity may be impacted based on emerging needs. Until deemed safe, in-person meeting will be replaced with virtual meetings.

Background Materials

Terms of Reference

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.