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Because your voice matters.

Patient Partners, Island Health Physician Quality Improvement Projects



Commitment: Short-term

Connection method: Virtual

Open to Provincial Region


Volunteer Opportunity
Two Island Health physician quality improvement projects want you to join their projects from the very early stages! Read on to learn about these two different projects.


Lead Organization/Department
Island Health, Physician Quality Improvement

The Island Health Physician Quality Improvement Projects have an aim: to enhance Quality Improvement (QI) capacity, build connections, and create a continuous improvement culture to transform our local health system.

Patient partners will share their lived or living experience. Each project has a unique topic (listed below). Patient partners are encouraged to RSVP to any of the projects that they have an interest, or have lived/living experience with as a patient or family member. Depending on the project, the physician leading the project will lead a:
• One-to-one interview, or
• Several project meetings, or
• A single focus group

The two different Island Health Physician Quality Improvement Project topics currently seeking patient partners are:
• Intubated (or had an emergency intervention) in an emergency department
• A female patient from a small/rural community who has given birth

Level of Engagement
These engagement opportunities will be at either the level of consult, involve, or collaborate, depending on the project.

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

• Open to patient partners from: across the Province of BC
• An interest or have lived/living experience as a patient or family member, in one or more of the project topics.
• Please note:
– This opportunity, as with all engagement opportunities, is not open to current health authority staff members.
– As connection and relationship building is important, we may like to meet with short listed patient partners as part of our selection process in an informal interview between the patient partner and the health care partner.
– Applicants must have previously attended a PVN orientation session and completed the Patient Partner Commitments form. If you have not attended an orientation session but you are interested in this opportunity, please contact Charmaine Niebergall directly to see if accommodations may be possible.
– As required by the October 14, 2021 Public Health Order released by the Provincial Health Officer, proof of vaccination is required to access any in-person meetings at a health care site. Proof of vaccination can be provided by way of a Vaccination Passport or Vaccination card, along with government issued photo ID. For patient partnership activities that are virtual only (via Zoom, video conference, phone, etc.), proof of vaccination is not required.

• Number of vacancies: 2-4
• Date/Time: To be determined
• Location: Virtually using Zoom
• Commitment:
– Varies based on the project.
– Commitment will be a single one-to-one interview, or a few meetings, or a single focus group.

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria but have concerns about your ability to participate, please contact Charmaine Niebergall to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Physician Quality Improvement (PQI) is a professional development and education program for Community or Facility-based Medical Staff who want to enhance their Quality Improvement (QI) capacity, build connections with colleagues, and create a continuous improvement culture to transform our local health system. The PQI curriculum was specifically designed by Medical Staff, for Medical Staff.

The Island Health PQI team offers online learning, introductory workshops and a comprehensive 12-month cohort training program to all Medical Staff, including privileged Family Physicians, Specialists, Midwives and Nurse Practitioners. An important part of this learning is around patient engagement and quality improvement that is in collaboration with those with lived or living experience. Visit our webpage to learn more about Island Health’s Physician Quality Improvement.

Engagement Leader Contact Information

Charmaine Niebergall Engagement Leader, Patient & Public Engagement | Vancouver Island 778.700.2064

From Our Community

Pamela Jessen

Patient Partner, Langford

Pamela Jessen

The Patient Voices Network allows me to engage and educate others on various health-related topics. By sitting on various committees and taking part in many activities, I can create real change in health care for everyone. It’s so empowering!