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Because your voice matters.

Patient Partner, Total Hip/Knee Surgery Education Working Group

Posted • Last updated


Commitment: Long-term

Connection methods: Virtual, In-person

Open to Vancouver Island Region, patient partners from Campbell River, Comox Valley, Nanaimo or Duncan

Last updated

Volunteer Opportunity
Have you had joint replacement surgery in the north or central region of Vancouver Island? Would you like to be featured in our new education videos and help with their design too? Join our working group!


Lead Organization/Department
Campbell River, Comox Valley, Nanaimo or Duncan

Island Health’s Restorative Health team is updating and redesigning the education that patients receive before having a total hip or total knee replacement at Campbell River General Hospital, Comox Valley Hospital, Nanaimo Regional General Hospital or Cowichan District Hospital. This working group is designing and creating a series of videos to use as an education tool for patients to help prepare for and recover from joint replacement surgery.

The aim is to provide relevant, meaningful and accessible information and resources for patients to help prepare for and recover from total hip and knee replacement surgeries. The patient perspective will enhance the quality of the education. Patient partners in this working group will:
• Provide insight into the patient’s perspective
• Share what information is meaningful and helpful to know prior to having a hip or knee replacement surgery
• Provide ideas for designing and creating the video series
• Be featured in a series of short videos that demonstrates how to move and complete daily activities after surgery.

Level of Engagement
This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

• Open to patient partners from: Campbell River, Comox Valley, Nanaimo or Duncan.
• Successfully recovered from a hip or knee replacement in the last 2 years at one of Campbell River, General Hospital, Comox Valley Hospital, Cowichan District Hospital or Nanaimo Regional General Hospital
• Comfortable with being filmed for a series of short videos that will be publicly accessible, and willing to sign an Island Health photo/video consent form
• Comfortable sharing their health care story and ideas for the video series with a small working group
Have availability and ability to film for a full 8 hour day, in the fall of 2022.
• Please note:
– This opportunity, as with all Island Health patient engagement opportunities, is not open to Island Health staff members or patient partners who are currently employed by Island Health. If you have questions regarding this, please email
– The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.
– Applicants must have previously attended a PVN orientation session and completed the Patient Partner Commitments form. If you have not attended an orientation session but you are interested in this opportunity, please contact Charmaine Niebergall directly to see if accommodations may be possible.
– As required by the October 14, 2021 Public Health Order released by the Provincial Health Officer, proof of vaccination is required to access any in-person meetings at an Island Health site. Proof of vaccination can be provided by way of a Vaccination Passport or Vaccination card, along with government issued photo ID. For patient partnership activities that are virtual only (via Zoom, video conference, phone, etc.), proof of vaccination is not required.

• Number of vacancies: 2
• Date/Time:
– Filming of the videos: Fall of 2022 (likely October or November)
– Working Group Meetings: at least monthly in September and October for planning, this may be more frequently if needed (but no more than biweekly).
– meetings are typically 1 hour in length, but may require an hour and a half.
• Location: Online using Zoom for meetings, and in-person for filming at a location to be determined
• Commitment: 3 months, 12-14 hours total

Expenses for travel for this engagement opportunity will be reimbursed for patient partners as per Island Health’s policies. If you meet the eligibility criteria but have concerns about your ability to participate, please contact Charmaine Niebergall to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

This working group came about as part of a larger regional project to update and improve rehabilitation services at Island Health. The working group was tasked to collaborate and standardize the information provided and the method to provide the information for all Central and North Island patients. Readily accessible short videos will allow for timely provision of information that could be re-watched multiple times. The videos will assist in utilizing resources efficiently, while still providing comprehensive information for our patients. Patient partners will be crucial to make sure these videos have a patient perspective. The patient partners being filmed will be able to wear their own clothing. All efforts will be made to respect patient partners’ individuality and privacy during filming of the videos.

Health Care Partner Contact Information

Charmaine Niebergall Engagement Leader, Patient & Public Engagement | Vancouver Island 778.700.2064

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!