Patient Partner, Physician Quality Improvement Committee

Integrating the patients’ voice, alongside physicians, in health care quality improvement work takes a lot of behind the scenes work to engage physicians and build capacity in the areas of quality improvement, leadership, project management and change management. The Physician Quality Improvement Committee provides a unique platform for patients to provide feedback and work alongside physician champions throughout Fraser Health to improve health care services.

Open to: Patient partners in Fraser Health communities

Lead Organization or Department

Fraser Health (FH), in partnership with Doctors of BC & the Specialist Services Committee

Aim

The intention of the initiative is to build understanding, knowledge and access to quality improvement resources within the FH physician group. Involving patients in the monthly learning sessions and eventual determination of individual physician led projects will help to ensure that the work moving forward is meaningful, and appropriate, as well as valid, important and applicable to those that access services and receive treatment/support within the FH Health system.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement (www.iap2.org). The promise to you is that the health care partner will look to you for advice in developing, implementing and evaluating national, provincial and regional policy and/or research to ensure the health care system is responsive to the patients’ experience as much as possible.

Eligibility

Patient partners from Fraser Health communities who are able to travel to Central City, Surrey for meetings. This engagement is ideal for those who:

• Have experience with the health care system, or another quality/customer service industry;
• Would add diversity to the PQI Committee by bringing an underrepresented background perspective to the PQI Committee.

If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

• Vacancies: 2
• Date, time & commitment: Please see this schedule
• Location: Central City, Surrey

Reimbursement

Breakfast and lunch are provided. Preapproved expenses related to travel to in person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage, parking, tolls and/or public transit).

Background

Physician Quality Improvement (PQI), a partnership between FH and Doctors of BC/Specialist Services Committee, is an initiative to engage physicians and build capacity in the areas of quality improvement, leadership, project management and change management. The third cohort will be starting in September and as in the previous cohorts, patient partners are invited to participate as members of the “learning cohort”. The role of the Patient/Family Advisors will be to participate as full members of cohort 3; learning, discussing, brainstorming, inquiring alongside their physician colleagues and modelling the behaviour of “meaningful patient engagement.” Patient Advisors are considered full members of the PQI team and will receive the same level of information and resources provided to participating physicians. A previous PQI Patient Advisor will provide mentorship to the newly recruited advisors.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley
604.510.0449
jbrown@bcpsqc.ca