Because your voice matters.

Member, Patient Voices Network Website Redesign Working Group

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Open to Provincial Region, Patient partners across the province

Last updated

We’re redesigning the Patient Voices Network website to make it more user-friendly and improve accessibility, and would love your help! If you’re interested in sharing your input to help improve our website, this might be the opportunity for you!

Open to: Patient partners across the province

Lead Organization or Department

BC Patient Safety & Quality Council - Communications

Aim

As we redesign PVN’s website, our goal is to evaluate what’s working well and what needs improvement to make it more accessible for people with disabilities and more helpful and easy to use for all our patient and health care partners. The role of the patient partner will be to review changes and ensure that the website is easily accessible and understood.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

Open to patient partners from across the province who:
  • Are fluent in English and comfortable using computers and accessing websites
  • Have some experience searching for information on the PVN website
  • Are comfortable participating in meetings with teleconference and videoconference technology
  • Please note:
    • The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.
    • Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Ashley Clark directly to see if accommodations may be possible.

Logistics

  • Number of vacancies: 2
  • Date/Time: bi-weekly 2-hour meetings for up to 4 months (until project completion)
    • Meetings will take place online via Webex or by teleconference
  • Commitment: 2 - 4 months

Reimbursement

There are no anticipated costs associated with this opportunity due to the virtual format.

Background

PVN members have provided feedback suggesting that the PVN website needs to be made more accessible. In addition, the website needs some updates to improve functionality, update the “look and feel”, and improve the way information and resources are displayed. The website redesign working group will consist of 2 patient partners who will be working alongside members of the the BC Patient Safety & Quality Council’s Communication Team and Patient & Public Engagement (PPE) Team.  The working group will also consult with additional  patient partners, Health Care Partners, and web developers at various stages throughout the project. Goals:
  • Improve accessibility for people with disabilities
  • Simplify and improve the way information and resources are displayed
  • Improve online processes such as the Sign-up Form, Engagement Request Form, Opportunity Invites, and Event Invites
  • Modernize the website to make it up-to-date with current best practices

Health Care Partner Contact Information

Ashley Clark
Engagement Leader, Patient & Public Engagement | Vancouver Island
250.812.8908
aclark@bcpsqc.ca

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.