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Because your voice matters.

Patient Partner, Island Health Diabetes Working Group



Commitment: Long-term

Connection method: Virtual

Open to Vancouver Island Region


Volunteer Opportunity
Bring your lived experience with type 1 or type 2 diabetes to this working group and help improve the patient experience and outcomes! We are hoping to collaborate with patient partners to create new patient and family centered documents aimed at improving diabetes care both in hospital and in out-patient settings.


Lead Organization/Department
Island Health, The Medicine Quality Council

The aim of this working group is to standardize the safe delivery of care for patients with diabetes. We are looking to bring the lived experience of patients with diabetes to the working group, which is comprised of dietitians, diabetes nurse educators, quality consultants, and patient partners. Patient partners wil be part of the co-development of documents that will be used by future patients, as well as co-developing the project charter and terms of reference.

Level of Engagement
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

• Open to patient partners from the Vancouver Island region.
• Experience as a health care client with type 1 or type 2 diabetes, or closely supported a family member with type 1 or type 2 diabetes.
• Please note:

  • This opportunity is not open to patient partners who are currently employed by Island Health
  • The placement process for this opportunity will include an informal interview between the volunteer and the health care partner to ensure that its the right mutual fit.
  • Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Charmaine Niebergall directly to see if accommodations may be possible.

• Number of vacancies: 2-4
• Date/Time: to be determined
• Location: Virtually using Zoom
• Commitment: 1 meeting per month, for 1 hour

No out of pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria but have concerns about your ability to participate, please contact Charmaine Niebergall to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

The Medicine Quality Council at Island Health has established a working group to improve care for patients with diabetes mellitus. Diabetes is a chronic condition and there are many ways that quality of life and care can be improved. We are working to create standardized diabetes care to improve patient outcomes in both acute in-patient settings and with out-patient settings. This working group includes engagement with health care partners from ambulartory care leadership, quality consultation, diabetes managers, dietitians, and nurses.

Engagement Leader Contact Information

Charmaine Niebergall
Engagement Leader, Patient & Public Engagement | Vancouver Island

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!