Patient Partner, Client Identification Policy Consultation, Fraser Health – Professional Practice

Ensuring patients receive the health care services or procedures intended for them is only enhanced by an effective client identification system. Fraser Health is updating their client identification policy and is looking for two patient partners to help them include the patients’ voice.

Open to: Patient partners in from Fraser Health communities who are able to travel to Central City, Surrey for meetings. This engagement is ideal for patient partners who have health care experience.

Lead Organization or Department

Fraser Health – Professional Practice

Aim

To include patient partners' perspectives on how the policy and following education informs the provision of quality care that is sensitive and responsive to patient needs.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

• Vacancies: 2
• 1-2 meetings (approximately 2 hours each) in early February, with the potential for telephone follow up over the next 6 months
• Location: Central City, Surrey

Reimbursement

Preapproved expenses related to travel to in person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage, parking, tolls and/or public transit).

Background

Fraser Health is seeking to achieve Accreditation Canada's Clinical Excellence Standards for quality and safety in health care. Accreditation is a way to ensure patients within Fraser Health are receiving safe and high quality care and guides teams to areas that need improvement to ensure patients have the best possible care. Within accreditation, there are required organization practices (ROPs) that Accreditation Canada has identified as essential practice that Fraser Health must have in place to enhance safety and minimize risk. Client identification is a ROP that is intended to ensure health care team members consistently confirm client identification when patients, clients, and residents receive the service or procedure that is intended for them. The Client Identification Policy team consists of a Clinical Nurse Specialist and the Leader of Regional Practice and Strategic Initiatives.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley
604.510.0449
jbrown@bcpsqc.ca