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Patient Participant, Transcatheter Aortic Valve Implantation (TAVI) Program at Kelowna General Hospital

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Open to Interior Region, Patient partners in the Interior region

Last updated

Do you have an interest in helping staff review and practice with patient flow for a new procedure? The Transcatheter Aortic Valve Implantation (TAVI) Program at Kelowna General Hospital is looking for a volunteer to be a ‘patient for a day’.

Open to: Patient partners in the Interior region

Lead Organization or Department

Kelowna General Hospital - Cardiac Services

Aim

The aim of this opportunity is to ensure the patient perspective is considered when planning the patient flow for this new procedure. Involving the patient partner will help inform areas of improvement in the patient flow.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

  • Experience with Cardiac surgery
  • Comfortable telling their story and providing feedback
  • Comfortable with 'being a patient for the day'. This includes flowing through the preparation process, possibly wearing a patient gown, and being brought to the procedure room on a stretcher.
  • Comfortable in a busy procedure room with nursing staff and doctors participating in the mock patient flow.

Logistics

Number of vacancies: 1 Location, Date, Time and Frequency:
  • Kelowna General Hospital Sept 4, 2018 4:00 pm - 5:30 pm
  • This is a one time, in-person session

Reimbursement

Reimbursable expenses include parking fees and meals. Expense receipts must be submitted within 30 days.

Background

This will be an initial practice run for staff to learn and improve the flow of this new process. The patient partner will be asked to participate in this practice run as if they were a patient coming to KGH to receive their procedure. This practice session will help to ensure the patient perspective is considered when planning flow for this new procedure. There will be a variety of roles involved including nursing staff, physicians and cardiac program administration staff. After the practice run is completed the patient partner will be asked for feedback.

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

The BC Patient Safety & Quality Council administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.