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Because your voice matters.

Patient or Caregiver Experience with Inter Hospital Transport for the Provincial Coordination Operation Centre Project

Posted • Last updated

Closed

Commitment: Short-term

Connection method: Virtual

Open to Provincial Region, Patient partners across BC

Last updated

To establish a connected and coordinated provincial health system – a system where patients will be provided access to care in the right place, by the right team, at the right time, using the right technology in a culturally safe way. Currently health authorities manage this in different ways such as phone, text message, paper processes and whiteboards. The challenge is we don’t have up to date information to make the best decisions. This creates a system that is not connected and functioning seamlessly.

Patient partners and their family stories will allow for a full understanding of the experience of being transferred out of their community for acute care and returned home.

Recognition for time will be provided according to the PHSA organizational policies.

If you are interested in participating, please let us know:
• What interests you about this engagement opportunity?
– Please briefly share your experience that relates to this engagement opportunity, including if you have a lived experience of a hospital transfer?
• Are you comfortable attending online/virtual meetings?

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

  • Willing & comfortable to share health care experiences in a group setting
  • Specific health care experiences [details below]
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • The time to participate in the engagement opportunity
  • We would like to partner with patients, families or caregivers that have had the lived experience of needing a transfer of care outside of their home community. Experience in neonatal maternity, trauma and critical care and transfers requiring mental health care.
Patient Partners ARE required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Paul Willinsky Clinical Leader, Provincial Virtual Health | PHSA (604) 442-8042 paul.willinsky@phsa.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.