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Patient- and Family- Centred Care Steering Committee

Posted • Last updated


Open to Interior Region, Volunteers across the Interior Health region

Last updated

Dignity and respect are key components of patient-and family-centred care. Interior Health welcomes 1-2 volunteers from across the Interior Region to join their steering committee.
Open to: Volunteers across the Interior Health region

Lead Organization or Department

Interior Health


The goal of the Interior Health Patient and Family Centred Care (PFCC) Steering Committee is to improve system outcomes related to the Ministry of Health Patient Centred Care principles of dignity and respect, information sharing, participation and collaboration.

Level of Engagement

This opportunity is at the level of collaborate (at a system-wide strategic leadership level) on the spectrum of engagement (  The promise to you is that the health care partner will look to you for advice in developing, implementing and evaluating national, provincial and regional policy and/or research to ensure the health care system is responsive to the patients’ experience as much as possible.


  • Experience within the health care system as a patient or caregiver would be beneficial
  • Experience working at a steering committee level, with senior staff would also be of benefit but not mandatory
  • Patients should have previously attended a PVN orientation session. If you have not attended an orientation but are interested please contact the Engagement Leader directly to see if accommodations may be possible


  • Vacancies: 1-2
  • Meetings are held the third Thursday of every second month from 10:15 – 11:45
  • Meetings are held in July and August at the discretion of the chair
  • Meetings are held in Kelowna either in-person or by teleconference/webinar
  • Term – 1-2 years
  • Meeting documents will be sent out one week prior to the meeting date
  • Subcommittees and working groups will submit agenda items to the Chair two weeks in advance of the meeting


  • Mileage expenses will be reimbursed within the Interior Health Central area (Penticton to Vernon)
  • If the volunteer lives within one day round trip driving distance but further than the above, mileage expenses will be covered for first face to face meeting and for following meetings will be asked to call in
  • If meetings or events are scheduled for over lunch, the meal expenses will be reimbursed based on the employee travel policy


  • The Interior Health Patient and Family Centered Care (PFCC) Steering Committee team provides strategic direction to ensure that the spread and sustainability on issues related to PFCC philosophy, policy, and program occurs as close to the Ministry of Health Patients as Partners philosophy as possible.
  • Based on the Ministry of Health direction for patients to be central to the work and based on the Interior Health (IH) Strategic direction of “Every Person Matters”, the IH PFCC Steering committee was formed. The purpose is to help bring together IH leaders from key portfolios to provide/develop guiding principles for IH patient centred care.
  • Work in this area is not expected to generate immediate results.  Although it is recognized as a priority within Interior Health, competing initiatives often take precedence over the PFCC objective.  This committee requires the patient to be energetic yet realistic to the time large scale change takes within the health authority.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Agnes Black

Director, Health Services & Clinical Research and Knowledge Translation – Providence Health Care

Agnes Black

It’s really hard to make changes in health care. When a PVN patient partner says, ‘This is important to us’ it keeps us grounded on why a change is needed and keeps us motivated to keep going on projects.