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Because your voice matters.

Patient Advisor, Emergency Services Network Core Committee

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Interior Region

Last updated

Volunteer Opportunity
The Emergency Services Network (ESN) is creating a framework that is patient centred, evidence-based medicine for all 34 emergency departments across the Interior region. We are hoping to include the voice of the patient to guide us, make us accountable and co-lead the work with us.


Lead Organization/Department
Interior Health – Emergency Services Network

The goal is to form a partnership with patient partners who can assist us in driving patient centred care in the Emergency Departments. The hope is that patients can direct us using their lived experience to drive change which improves patient experience in the emergency departments.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

• Experience in visiting a Emergency department as a patient, family or caregiver
• Familiarity with process improvement, data and leading focus groups
• Be solution focussed
• Looking at applying best practices and patient research to process improvement initiatives

• Number of vacancies: 4
• Location, Date, Time and Frequency:
– The group will start meeting in February 2022
– Meeting will occur every 2 months and be 3 hours in length
– Meetings will be held by teleconference, Zoom or Skype
– It is anticipated that this work will continue over a year

If required, all travel, food and accommodations will be covered by the Emergency Services Network. Pre-approval is required for all expenses.

The Patient Partner will be an integrated team member into the strategy planning and decision making for the Emergency Services Network for Interior Health. This is top priority for the ESN. The patient’s voice is instrumental to have at the table.

Role will be mutual partnerships, research centric (SPOR) assist in developing information design to improve patient experience in the ED.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Interior Region

From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.