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Patient Advisor, Residential Care Video Project

Posted • Last updated


Open to Fraser – Vancouver Coastal, Patient partners in Fraser Health communities

Last updated

With little time to plan, seniors and their families are often faced with a difficult decision to access residential care. The importance of highlighting care that is at the right time and place and tailored to meet the needs of seniors and their families is the goal of a Fraser Health video project that is seeking two patient advisors to join their team.

Open to: Patient partners in Fraser Health communities

Lead Organization or Department

Residential Care, Fraser Health


This project aims to educate the public on what to expect when they are accessing residential care services. Patient advisors are team members, providing their lived experience with residential care and ensuring that the video messages demystify the process for seniors and their families.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


Open to patient partner from Fraser Health communities who:
  • Have specific knowledge of residential care, preferably as a resident and/or family member who has supported someone through this process
  • Are comfortable sharing their story
  • Have strong team work stills
If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


Vacancies: 2 Date/Time: To be determined, based on availability of team members Location: A mix of teleconference and in-person meetings (TBD). Possibilities include Burnaby, Surrey (Central City), New Westminster or Coquitlam. Commitment: Monthly meetings (two hours long), with occasional emails


Pre-approved expenses related to local travel to in-person meetings will be reimbursed (including mileage, parking, tolls and/or public transit).


This project aims to help educate the public about how to navigate this transition through a video series that demystifies the process. In this video series, the public will learn about:
  • the overall process of entering care homes, including the principle of “the right care, at the right time, in the right place”;
  • how people consider which care homes best meet their unique needs;
  • what to expect during the moving-in period, the positive home-like environment of care homes, the care philosophy of the people working in care homes;
  • how the trajectory of chronic diseases impacts patients in care homes; and
  • what kinds of care can be provided within a care home.
This innovative solution will increase the public’s understanding of care homes and the care that is provided through a series of short videos, which is a communication format more suited to an increasingly technology-based society than the paper handbook status quo.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!