Patient Advisor, Physician Quality Improvement Steering Committee

Integrating the patient’s voice, alongside physicians, in health care quality improvement work takes a lot of behind the scenes work to engage physicians and build capacity in the areas of quality improvement, leadership, project and change management. The Physician Quality Improvement Steering Committee provides a unique platform for patients to provide feedback to the development and implementation of quality improvement training for physicians across Fraser Health.

Open to: Patient partners in Fraser Health communities

Lead Organization or Department

Fraser Health, Physician Quality Improvement

Aim

The intention of the initiative is to build understanding, knowledge and access to quality improvement resources within the Fraser Health physician group. Involving patients in the strategic decision making that occurs at the quarterly Steering Committee is meaningful, appropriate and VIA (valid, important and applicable) to those that access services and receive treatment/support within the FH Health System.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

• Requirement: ability to complete IHI Open School online courses QI 101-105 and 201. Information will be provided by key contact. If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

• Vacancies: 2
• Meeting times, location, frequency: In person meetings on September  12 and November 14, from 4-6PM. 2020 schedule to be determined. Meetings scheduled approximately every three months.
• Site Orientation: Jennifer Atchison & support from Patient Experience team will provide orientation as needed

Reimbursement

Parking and reimbursement of expenses: Parking and mileage reimbursement available; connect with key contact for more information

Background

Physician Quality Improvement (PQI), a partnership between FH and Doctors of BC/Specialist Services Committee, is an initiative to engage physicians and build capacity in the areas of quality improvement, leadership, project and change management. The intention of the initiative is to build understanding, knowledge and access to quality improvement resources within the FH physician group. Involving patients in the steering committee ensures that the development and implementation of physician quality improvement training is meaningful, appropriate and (VIA – valid, important and applicable) to those that access services and receive treatment/support within the FH Health System. • Terms of Reference (TOR) • Minutes from last three Steering Committees (Jan, Mar, May 2019) • Patient Advisor Resources from Engagement Toolkit: o Fraser Health About Us o What is a Patient Advisor? o Interested in Becoming a Patient Advisor?• Fraser Health: Our Shared Commitment • Ministry of Health: The British Columbia Patient-Centered Care Framework • Institute for Patient and Family Centred Care resources: o Partnering with Patients and Families to Enhance Safety and Quality: A Mini Toolkit

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley
604.510.0449
jbrown@bcpsqc.ca