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Because your voice matters.

Patient Advisor, Long-Term Care Physician Services Task Force

Posted • Last updated


Open to Fraser – Vancouver Coastal, Patient partners Fraser Health communities

Last updated

Providing support and compassion in long-term care takes a 24/7 consistent focus. Fraser Health is seeking two patient partners to share their lived experience with long-term care to inform a consistent approach in how services are delivered across all of Fraser Health long-term care.

Open to: Patient partners Fraser Health communities

Lead Organization or Department

Fraser Health, Long-Term Care & Assisted Living Physician Services


  • To identify issues in current standard of medical care across Fraser Health long-term care homes
  • To develop methods to address key issues in current standard of care across Fraser Health long-term care that may include tools for measuring on-going physician responsibility for quality of care.
  • Patient advisors are to assist in centering the discussion on the care residents receive and ensuring that the topics focus on what matters to them.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.


This engagement is ideal for patient partners who have a real passion for creating an excellent culture of care that promotes respect and dignity for residents. Please note: A health care team/patient partner discussion will take place prior to placement If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


Vacancies: 2 Date/time: Time, dates to be determined in consultation with patient partners Location: In person (Central City, Surrey) and teleconference Commitment: Approximately 6 months, monthly meetings, 1-2 hours in length, with some reading in-between meetings


Preapproved expenses related to travel to in person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage, parking, and/or public transit). Light refreshments will be provided.


The province-wide Residential Care Initiative (implemented in 2015) has five best practice expectations, but no standardized definition of the practices. Currently, no mechanisms exist to ensure physician accountability and we are hoping to define key issues in the current provision of medical services. We would like to work in partnership with all stakeholders to ensure that what matters to residents and families is at the forefront of the care received in long-term care across Fraser Health. This task force will include representation from all stakeholders: • Resident/family • Fraser Health Long-Term Care Physician Services • Divisions of Family Practice • General Practice Services Committee • Fraser Health-funded Facility Medical Directors • Managers at Fraser Health owned and operated care homes • Administration at contracted care homes • College of Physicians and Surgeons of BC

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.