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Because your voice matters.

Participant, Virtual Workshop to Review Patient Information Sheets

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Open to Provincial Region, Patient partners across the province

Last updated

The BC Emergency Medicine Network (BC EMN) are seeking patient partners to provide input and expertise to modify information sheets given to patients when they leave the Emergency Department. Join them for a virtual workshop to provide feedback, work with patient partners across the province, and get to know the BC EMN!

Open to: Patient partners across the province

Lead Organization or Department

BC Emergency Medicine Network (BC EMN)

Aim

Patient information sheets are discharge instructions and cover a number of different topics, which are given to patients based on their needs when they leave the Emergency Department. We want to ensure that these information sheets on the BC EMN website are appropriate, beneficial and useful to patients, as they are the ones who receive them.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

Open to patient partners across the province who:
  • Have experience searching for and reading medical information
  • Have comfort with using virtual meeting tools such as Zoom
BC EMN believes that decision making is enhanced through diversity. The workshop will be guided by the principle of diversity among members, including geographic, cultural, experience, age, and gender. If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell

Logistics

• Number of vacancies: 8 • Date and Time: Wednesday July 15, 2020: 9.30-11.30am • Location: Online attendance via Zoom (with small break out sessions) • Commitment: One time

Reimbursement

No expenses are anticipated.

Background

There are currently over 120 information sheets on the BC EMN's website covering many topics, from Asthma to Wound Care. The BC EMN wants to ensure that these information sheets are appropriate, beneficial and useful to patients, as they are the ones who receive them. The BC EMN is an initiative in BC that is working to improve patient care by connecting emergency practitioners with each other and relevant resources. The Network has four main programs; each program is supported by evaluation, communication, data and patient input to ensure its success: 1) Sharing best practices and clinical tools 2) Creating innovative solutions through research 3) Education 4) Real-time support via text, phone or video Through the four programs, and by increasing communication amongst emergency practitioners in BC, the Network will ensure consistent, best care for patients across the province. As part of the Clinical Resources program, we have begun a project to gather patient input into patient information sheets which are discharge instructions given to patients when they leave the Emergency Department. The Network currently holds a database of over 120 patient information sheets in multiple languages, sourced from health authorities and partner organizations across the province. One patient partner currently volunteering for the Network is leading this project and has created a review template to systematically capture patient feedback while reviewing the resources. Once feedback is incorporated, the patient information sheets will be available to all emergency departments across the province through the Network’s website.

Engagement Leader Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement
250.279.0717
cmitchell@bcpsqc.ca

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.