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Because your voice matters.

Participant, Virtual Workshop to Review Patient Discharge Sheets, BC Emergency Medicine Network

Posted • Last updated


Commitment: Short-term

Connection method: Virtual

Open to Provincial Region

Last updated

Volunteer Opportunity
The BC Emergency Medicine Network (BC EMN) is seeking patient partners to provide their input and expertise to modify discharge sheets given to patients when they leave the emergency department. Join us for a 3 hour virtual workshop to provide your feedback on these resources, work with patient partners across the province, and get to know the BC EMN!


Lead Organization/Department
BC Emergency Medicine Network

Patient discharge sheets are discharge instructions which cover a number of different topics, and are given to patients based on their needs when they leave the Emergency Department. We want to ensure that these discharge sheets on the BC EMN website are appropriate, beneficial and useful to patients, as they are the ones who receive them.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Open to patient partners across the province who:
• Have experience searching for and reading medical information
• Are comfortable using Zoom to attend a virtual workshop

BC EMN believes that decision making is enhanced through diversity. The workshop will be guided by the principle of diversity among members, including geographic, cultural, experience, age, and gender.

If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell

• Number of vacancies: 8
• Date and Time: Tuesday December 14, 2021 from 12-3pm
• Location: Online Zoom workshop
• Commitment: One time

No out of pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Cassy Mitchell to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

There are currently over 225 discharge sheets on the BC EMN’s website covering many topics, from Anxiety to Virtigo: . The BC EMN wants to ensure that these information sheets are appropriate, beneficial and useful to patients, as they are the ones who receive them.

The BC EMN is an initiative in BC that is working to improve patient care by connecting emergency practitioners with each other and relevant resources. The Network has four main programs; each program is supported by evaluation, communication, data and patient input to ensure its success:

1) Sharing best practices and clinical tools
2) Creating innovative solutions through research
3) Education
4) Real-time support via text, phone or video

Through the four programs, and by increasing communication amongst emergency practitioners in BC, the Network will ensure consistent, best care for patients across the province.

As part of the Clinical Resources program, we have begun a project to gather patient input into patient information sheets which are discharge instructions given to patients when they leave the Emergency Department. The Network currently holds a database of over 225 patient discharge sheets in multiple languages, sourced from health authorities and partner organizations across the province. One patient partner currently volunteering for the Network is leading this project and has created a review template to systematically capture patient feedback while reviewing the resources. Once feedback is incorporated, the patient information sheets will be available to all emergency departments across the province through the Network’s website. To date 7 workshops have been held (4 virtually) and in total 50 discharge information sheets have been reviewed by patient partners.

Health Care Partner Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement | Provincial

From Our Community

Terri McKinlay

Patient Partner, Penticton

Terri McKinlay

The Patient Voices Network has provided Rylee and me the ability to channel our experience into positive change for others. Our voice in decision making, planning and partnerships for mental health care is having a profound impact on our healing process.