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Because your voice matters.

Participant, Virtual Workshop to Review Patient Discharge Sheets, BC Emergency Medicine Network

Posted • Last updated

Closed

Commitment: Short-term

Connection method: Virtual

Open to Provincial Region

Last updated

Volunteer Opportunity
The BC Emergency Medicine Network (BC EMN) is seeking patient partners to provide their input and expertise to modify discharge sheets given to patients when they leave the emergency department. Join us for a 3 hour virtual workshop to provide your feedback on these resources, work with patient partners across the province, and get to know the BC EMN!

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Lead Organization/Department
BC Emergency Medicine Network

Aim
Patient discharge sheets are discharge instructions which cover a number of different topics, and are given to patients based on their needs when they leave the Emergency Department. We want to ensure that these discharge sheets on the BC EMN website are appropriate, beneficial and useful to patients, as they are the ones who receive them.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility
Open to patient partners across the province who:
• Have experience searching for and reading medical information
• Are comfortable using Zoom to attend a virtual workshop

BC EMN believes that decision making is enhanced through diversity. The workshop will be guided by the principle of diversity among members, including geographic, cultural, experience, age, and gender.

If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell

Logistics
• Number of vacancies: 8
• Date and Time: Tuesday December 14, 2021 from 12-3pm
• Location: Online Zoom workshop
• Commitment: One time

Reimbursement
No out of pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Cassy Mitchell cmitchell@bcpsqc.ca to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Background
There are currently over 225 discharge sheets on the BC EMN’s website covering many topics, from Anxiety to Virtigo: https://www.bcemergencynetwork.ca/resource_type/patient-information-sheet/ . The BC EMN wants to ensure that these information sheets are appropriate, beneficial and useful to patients, as they are the ones who receive them.

The BC EMN is an initiative in BC that is working to improve patient care by connecting emergency practitioners with each other and relevant resources. The Network has four main programs; each program is supported by evaluation, communication, data and patient input to ensure its success:

1) Sharing best practices and clinical tools
2) Creating innovative solutions through research
3) Education
4) Real-time support via text, phone or video

Through the four programs, and by increasing communication amongst emergency practitioners in BC, the Network will ensure consistent, best care for patients across the province.

As part of the Clinical Resources program, we have begun a project to gather patient input into patient information sheets which are discharge instructions given to patients when they leave the Emergency Department. The Network currently holds a database of over 225 patient discharge sheets in multiple languages, sourced from health authorities and partner organizations across the province. One patient partner currently volunteering for the Network is leading this project and has created a review template to systematically capture patient feedback while reviewing the resources. Once feedback is incorporated, the patient information sheets will be available to all emergency departments across the province through the Network’s website. To date 7 workshops have been held (4 virtually) and in total 50 discharge information sheets have been reviewed by patient partners.

Engagement Leader Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement | Provincial
250.279.o717
cmitchell@bcpsqc.ca

From Our Community

Lucie Neliba

Patient Partner, Surrey

Lucie Neliba

The Patient Voices Network has connected me to a community with the same drive to bring person- and family-centred care to the forefront. I am grateful for all opportunities I have been a part of thanks to PVN, which positively impacts patients like my sister and their caregivers. No matter how small, all patient engagement will help shape the future of health care and that I can stand behind